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When does the email message object gets created in Email-to-Case
Hi All,
I would like to know at point exactly the EmailMessage record gets created.
I want to know the flow in which the records gets create in Email-To-Case.
Like First which record gets created. Like the case gets created and then Email Message or what is the flow.
If I write a trigger on Case and Email Message which one gets executed first during email-to-case scenario.
Any pointers will be helpful.
Many Thanks!
I would like to know at point exactly the EmailMessage record gets created.
I want to know the flow in which the records gets create in Email-To-Case.
Like First which record gets created. Like the case gets created and then Email Message or what is the flow.
If I write a trigger on Case and Email Message which one gets executed first during email-to-case scenario.
Any pointers will be helpful.
Many Thanks!