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Darshit Pathak 3Darshit Pathak 3 

How to sync Salesforce calendar with outlook on Mac and Windows?Can anyone explain the procedure to do it with example?

What are the requirements to sync the salesforce calendar and outlook on windows and Mac?
What is the Office 365 service account?
NagendraNagendra (Salesforce Developers) 
Hi Darshit,

Sorry for this issue you are encountering.

Mac users can't use Salesforce for Outlook as it is only supported for Windows users.

However, you have the option of using Lightning for Outlook. This is available for both Windows as well as Mac users.

Please see below link for more info about it. Please let us know if this helps.

Kindly mark this as solved if the reply was helpful.

Darshit Pathak 3Darshit Pathak 3

Thank you for the response.
Could you please help me with the configuration steps?
What apps I need to install in the system?
What steps I need to perform in SFDC?

What login credentials are required?

Hi Darshit,
You can sync salesforce contacts, events and Task with the outlook if you are using windows.
In Mac, You can not install SFO(Salesforce for Outlook app).
Steps to Integrate Outlook with Salesforce:
1. Setup--> Outlook Configuration
 Create Outlook Configuration to Sync Contacts, Events and Tasks Records with the Outlook.
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2. Assign Required Users and Profiles.
3. Setup-->Outlook Integration and Sync --> Enable Outlook integration and Lightning Sync
4. Under User Name-->My Setings-->Type Outlook in Quick Find
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5. View Configuration details and watch the video for Salesforce for Outlook integration.
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6. Download SFO and Sync with Outlook account. Then you can able to see all the salesforce contacts, Events, and Tasks in outlook.