Apex Code Development You need to sign in to do that
Don't have an account?
ajivlI Automatic email on case status change
Hi all,
I am building a process builder to send emails to users who created the case once the satus on case is changed. In the immediate action I chose Email alert, however, when I create email alest there is already required field to select who will receive this alert, which should not be the case. Is there an option to set up SF that the user who created the case receives an email everytime the status of the case is changed? Thanks
I am building a process builder to send emails to users who created the case once the satus on case is changed. In the immediate action I chose Email alert, however, when I create email alest there is already required field to select who will receive this alert, which should not be the case. Is there an option to set up SF that the user who created the case receives an email everytime the status of the case is changed? Thanks
May I suggest you please refer the below link for reference on Email Alert when Status Changes.
- https://success.salesforce.com/answers?id=9063A000000svhgQAA
- https://success.salesforce.com/answers?id=90630000000gnrBAAQ
Hope it will be helpful.Please mark it as best answer if the information is informative.so that question is removed from unanswered questions and appear as a proper solution to similar kind of questions.
Thanks
Rahul Kumar