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Prabhat Singh 56Prabhat Singh 56 

I am having issues sending emails from Standard Emails from a group email address in Salesforce.


we seems to be having issues with sending emails out of Salesforce using the standard emails feature from Cases.

1. Select a Case record
2. Select send an email button (standard Salesforce.)
3. Select the From Email address as (salesforce.ads@ft.com) - shared gmail group email address
4. Select send the email is attached to the added to the Emails related list
but no email is sent out.

Please help me to solve this