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Hi all,

I have a problem with all my workflow in Sandbox: when the "Immediate Workflow Action" is an "E-Mail alert", it doesn't work in SandBox, even if I click on the test button: "Send test and verify merge fields" in the HTML Email template.

It works in Production Environnment.

Could you please help me to solve it?

Thanks

Vianney Bancillon

 
3 answers
  1. Feb 14, 2017, 9:48 AM
    Hi Vianney,

    With effect from Spring 13 release, all the sandboxes are defaulted to send only System Emails You could check it whether your sandboxes is set to send all emails by:-

    Go--Setup---Administration setup---Email administration--Deliverability---& follow the below screenshot:-

    User-added image

    Please let us know if this helps.

    Regards,

    Nagendra.
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