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In our Account is private , So the list views in accounts should show only the users own records for which he/she is the owner of the record. But it is also showing other records for which he/she is not the owner, but an activity is assigned to the user. (A call is logged using Log a call function and assigned to this user earlier) because of which this user is able to see that records too for which he/she is not the owner.

How to hide this record for which he/she is not the owner of the record.?
2 answers
  1. Aug 17, 2015, 2:46 PM
    Hi,

    If any contact is associated with that account for which the contact owner is another user, then that user can be able to see this account in his list view, even though he is not the owner of the record.

     
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