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Jeremiah CochranJeremiah Cochran 

Superbadge Business Administration Specialist (Challenge 3)

I have built the reports and dashboards as outlined in the requirements, but I'm getting the following error "Challenge Not yet complete... here's what's wrong: Couldn't find a component with the title 'My Top Accounts'."  
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However, I have the component on the dashboard as you can see below.
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What am I missing?
Best Answer chosen by Jeremiah Cochran
Shukla YogeshShukla Yogesh
Hi Jeremiah,

Although this should not result into this error but check if 'folder' and 'view dashboard as- dashboard viewer' is correctly set. Also try cloning if you get error and delete original and rename back to Rep Scoreboard. 

Regards
Yogesh

All Answers

Patrick McClellanPatrick McClellan
Hey Jeremiah, I just did a detailed check and yours looks exactly like mine (that passed). Not sure what is hanging up the validation. Maybe try recreating that component. 

One note, I have adopted the practice of cutting/pasting the titles, descriptions, subtitles, etc., (rather than typing it myself) in Trailhead mods, as sometimes an extra space might cause an issue.

Also, make sure to refresh the dashboard right before validation. I don't think that would affect this error, but...? 
Good luck.
Shukla YogeshShukla Yogesh
Hi Jeremiah,

Although this should not result into this error but check if 'folder' and 'view dashboard as- dashboard viewer' is correctly set. Also try cloning if you get error and delete original and rename back to Rep Scoreboard. 

Regards
Yogesh
This was selected as the best answer
Jeremiah CochranJeremiah Cochran
@Shukla Thanks, the cloning suggestion worked and allowed me to pass the challenge. 
Stephane PlanckeStephane Plancke

Hi I have a problem with report 'Accounts by Market'
Error: The 'Accounts by Market' report does not show the correct level of detail.

I don't know whats wrong.

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Shukla YogeshShukla Yogesh
Not sure how you got the Medium rating. Maybe that is causing the issue. I had only Hot, Warm, Cold. Not sure if I had changed the piclist values on Rating field. You can check that was the ask at step. Regards, Yogesh
Stephane PlanckeStephane Plancke

@Shukla Yogesh  not working I have change the rating so I only have Hot/warm and cold but still the same error.

can you share your report to me?

 

Shukla YogeshShukla Yogesh

Recheck your bucket field. Make sure you have :

Utility: Customer-Direct, Customer-Channel
Residential: Residential
Unbucketed : Rest of all

It seems this is incorrect in your report.

Stephane PlanckeStephane Plancke
@shukla

kan you send me a print screen of your report because I have made some changes in my type field, so if they check the number of records it coud be a problem. so can you tell me how many Utility , residential and other occiunts you haven thx
Shukla YogeshShukla Yogesh
I am here to help you. I don't think validation would be on number of records. As mentioned in previous reply you can check the bucket field Market and make sure it has the right bucketing. ​If it doesn't work let me know. I will login into my dev org and send snap.​ Regards, Yogesh
Stephane PlanckeStephane Plancke
@Shukia I think it's correct no?
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Stephane PlanckeStephane Plancke

@Shukia I have found my error but know I have an other :-(

 

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: WMJNYXOE

Stephane PlanckeStephane Plancke
I have use a new Org for this Super Badge
Shukla YogeshShukla Yogesh
Bucket field is same as mine. Not sure what exactly causing the issue. Check the Rating field at Account and see if that has only 3 values.


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Stephane PlanckeStephane Plancke
this error is when you change something to a report don't forget to refresch your dashboard again!

 
Stephane PlanckeStephane Plancke
@Shukia thex for your help. step 3 is done for me
Shukla YogeshShukla Yogesh

Does this step also contain the anything else other than this report? Can you plz put snap of step you are doing?

Stephane PlanckeStephane Plancke
did you refresh your dashboards?
KruzKruz
I got error while checking the challenge

Challenge Not yet complete... here's what's wrong: 
The report 'Open Support Cases' contains records of the incorrect status. Please check the filter.

Hear is my report... help me to solve error..

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Stephane PlanckeStephane Plancke
@kurz you have to add a filter on status as mentioned in the story.
Stephane PlanckeStephane Plancke
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Shukla YogeshShukla Yogesh
@Kruz It is clearly mentioned in error message what you are doing wrong!
KruzKruz
Thanks Everybody for helping me..!
Finally, I have solved the 3rd challenge.
My Mistake is -- I was using my custom created report type instead of standard "Case" report type.

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sindhu mandalojusindhu mandaloju
Hey everyone,
even after having tried everythting i'm getting this error.
here's what the problemchallenge 3 error
Stephane PlanckeStephane Plancke
@sindhu Refresh your dashboards!
sindhu mandalojusindhu mandaloju
@Stephane thanks for your help.
I've attched the report as instructed and still face this error,User-added imageUser-added image
Stephane PlanckeStephane Plancke
I can not really see the mistake.
Please check if your report is built correctly, and otherwise create your report again.

... do not forget to refresh your dashboard every time you change something ...
Stephane PlanckeStephane Plancke
My top 5 is different, I haven Nathan Milstid as nr 1 ...

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sindhu mandalojusindhu mandaloju
Here's my Report
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I have grouped in with Account Name and Summarized with Annual Revenue , I've not changed any values in the report all are default.
Stephane PlanckeStephane Plancke
I don't know :-( --> The only thing I have used my accounts in the show filter

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sindhu mandalojusindhu mandaloju
@stephane thanks for all the help, Can you please show me you accounts list.
Stephane PlanckeStephane Plancke
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Paras PrajapatiParas Prajapati
@ sindhu mandaloju

To resolve your issue, please refresh your both the Dashboard, as any changes to the report is not reflected, so if you have done any changes in the report, then you need to refresh the Dashboard, then this issue will get resolved.
Ross ParksRoss Parks
I am getting the error "Couldn't find a correctly configured grouping of account types called 'Market' in the 'Accounts by Market' report."  

But I believe my report and buckets look correct and I refreshed the dashboards before checking  

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Any suggestions would be appreciated.
Alex van der MerweAlex van der Merwe
Can someone help me with the following error. This is a brand new DE, so I am not sure why I am seeing this error. It was happening in my other org and then created a new DE and when I went to complete this step in the Business Superbadge, I recieved this error again. Thanks in advanceUser-added image
Kumara Murali 21Kumara Murali 21
Hi Ross,
I think you made a mistake while importing data. Under ratings field there is no 'Warm' value. Do a cleanup, delete all the records and import the data as shown in the screen shot here. hope this helps. Please do not go by the error message! They dont litterally mean the exact error!
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Kumara Murali 21Kumara Murali 21
Alex,
logout of playground, trailhead and log backin again. check the playground where you have the data imported. 
sometimes we do our hanson on one playground and by mistake we have another playground listed where we check our challenge.
James Arnold 3James Arnold 3
I am getting the following error: 
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I've set up a formula to sum the annual revenue by account name:
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And it looks like it works.... what am I missing?

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James Arnold 3James Arnold 3
Figured it out. While I stand by my original solution, there is an easier way to sovle this (which is what the challenge is looking for). To summarize the Annual Revenue, change the view from Tabular to Summary, then add the Annual Revenue field to the summary table, and you should be prompted to select how you want the Annual Revenue summarized. Pick Sum. If you're not auto-prompted, you can click the Annual Revenue column header and select "Summarize This Field..."
Alex van der MerweAlex van der Merwe
Running into this error and was wondering if someone can help me figure out what the issue is. User-added image
these are my steps for creating the report. 
I created the custom report accounts with contacts and contacts hobbies. 
Its a matrix report, grouped by hobby type rows (bucket field was created) and then grouped by rating for the columns. User-added image 

Please let me know how to get pass this section. Been drving me insane. Thanks in advance
Kumara Murali 21Kumara Murali 21
Hi Alex,
Please cross check if your bucket field has following buckets:
Bucket field
Below is my report for Contact by Hobbies and Rating:
report
Vitor OurivesVitor Ourives
Hello I am in step 3 of the superbadge Business Administration Specialist and I have this error can helpUser-added image
VinodBatraVinodBatra
@Vitor : Are you doing this superbadge in a completely new Dev Org, if not please create a new Trailhead Playground or use a new Dev Org.

Thanks,
Vinod
Vitor OurivesVitor Ourives
Yes, I created a new playground.
Vitor OurivesVitor Ourives
I got it sorted out.
I had to delete one of the dashboards and do it again, then I made the chek and it's gone.
Thank you.
Vitor
Abhijeet MaheshAbhijeet Mahesh
Hi Jeremiah

Can you please guide me how to fix Challenge 2 of superbadge: Business Administration Specialist. I believe Solution is part of salesforce classic and this challenge 2 is for salesforce lightning. I am not able to relate solution component to User Shinje Tashi.

Thanks
Abhi 
Abhijeet MaheshAbhijeet Mahesh
Challenge 2 fixed.
thanks
Abhi
Kurt FairfieldKurt Fairfield
​Superbadge Business Administration Specialist (Challenge 3)

I am using my personal Dev Org, and have created a new Playground for this Superbadge. When I go to check step 3, I had some errors and then fixed them, now I am getting this error. Any assistance would be very helpful.  Cheers:)

error msg
Kurt FairfieldKurt Fairfield
Problem seemed to fix itself... no assistance required on my previous post.
Surya V 2Surya V 2
I'm facing this error and i couldn't complete the challenge......Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: RIXKJNKC. Please help me for this error.
Ross ParksRoss Parks
Thanks @Kumara Murali 21 I went ahead and deleted the records that came with the org and some repeat records from the upload.  Although this did not solve the problem I do hope it is in the right direction.
Gerardo AnasagastiGerardo Anasagasti
Got the same error, and fixed deleting the dashboards, recreating them, and validating them chart by chart, the error appeared a couple of times else, but after resfreshing the dashboard, finally I got the challenge pass.
Ashok DontamsettiAshok Dontamsetti
Getting the following error while completing the challenge : " Challenge Not yet complete... here's what's wrong: 
Couldn't find a matrix report named 'Accounts by Market'.
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However, I had created the Matrix report with the same name and saved it under the Residential Reports folder.
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Tried deleting and re-doing it atleast 3 times, but still getting the same error. I also tried refreshing the Dashboards as suggested, but nothing helps. Appreciate if someone can point out what's wrong here. 
Daniel PeixotoDaniel Peixoto
Hi guys,

I'm getting the below error:

 Step #3 Business Administration Specialist Superbadge


Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: OVONYRVI


Anyone knows how to fix it?
Anatolie CerniiAnatolie Cernii
Superbadge error


Don't make a new dev org, just make sure you go through the challenge requirements step by step.

For me, the problem was the with filter in the "Open Support Cases" report. It should be  
Status not equal to "Closed"
otherwise it fails the tests.

filter

Save and refresh the report and the dashboards.


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Brian_ParkerBrian_Parker
I was running in to the same issue and realized it was nothing to do with that error, but there were other errors. Had to go by step by step and found a few issues. 
bretondevbretondev
I am getting this error :
The report 'High Value Residential' is incorrectly organized.

Please see screenshot and help me:
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José Antonio CarrascoJosé Antonio Carrasco
Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: QXJXABJW
LinThawLinThaw
Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: OXOOKMQC
LinThawLinThaw
Thanks @Anatolie Cernii
It works.
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Douglas Skene 1Douglas Skene 1
Hi there,

I did challenge 3 in two separate playgrounds, and I am getting a similar error after trying to validate my dashboards.

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: DHKSSLVN

Any ideas?

Thanks,
Matz MatzMatz Matz
Residential Bucket Field does not show up nor can I add it..any idea why?

Utility, Other, etc.. all show up correctly...
Stamen Nikolov 4Stamen Nikolov 4

@Ross Parks,
 
Thanks to your screenshot I was able to realize how exactly bucketing should be done. This helped me alot to fix my error message for the report. I`d recomment that you read very carefully word by word the requirements and check on the report 1:1. Few things that I made a mistake with:
 
1. I was not bucketing the rest of the categories as "Other".
2. Double-checking I realized my report shows Details, and requirements says to remove that
3. Make sure you run your report for "All times" and it is configured to show "All records"


This is how mine looks like now and I`m not getting an error on it:

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Hope you`ll be able to tackle this as it is a real pain! Greatly done challenge, Salesforce! Well Done! :)

Shrutika KhemalapureShrutika Khemalapure
Hi Guys,
I m stuck with this error forever. Cannot move ahead. I have outlined the reports and dashboard as per the requirement and also refreshed both dashboard before I check challenge. Can someone please help me out here.
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Stamen Nikolov 4Stamen Nikolov 4
Did you try what is described in the Best Answer?
Ashutosh Mishra 73Ashutosh Mishra 73
HELP ME WITH THIS
Bareera NoorBareera Noor
@stamen My report just look like your report but I am getting following error.

Challenge Not yet complete... here's what's wrong: 
Couldn't find a correctly configured grouping of account types called 'Market' in the 'Accounts by Market' report.

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