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Business Administration SuperBadge Challenge #2
I'm having trouble validating challenge 2, with regard to Shinje Tashi's user settings.
ERROR:
Challenge Not yet complete... here's what's wrong:
Shinje Tashi does not have the user settings he needs.
The instructions say: "This sales data quality specialist supports the entire company and needs to be assigned a role that can see and access all account, contact, and opportunity records for the entire company. Use the Standard User profile."
First off, it seems odd not to handle this through a separate profile, but I'm trying to follow the directions. So...
I created Shinje as an active user, User License: Salesforce, Profile: Standard User. There isn't a role specified for him, and the instructions suggest providing access to all acct, contact and oppty records through a role assignment, so I created a Sales Data Admin role, reporting to the CEO. That role should provide RECORD access. Additionally, for OBJECT access, I created a permission set granting full access (CRED, View All, Modify All) to Acct, Contact, and Oppty objects and assigned it to Shinje. I created a separate permission set granting access to the Language preference field on Acct, named that permission set "Bilingual Pilot" as instructed, and assigned it to Shinje.
I'm not sure what I'm missing...
ERROR:
Challenge Not yet complete... here's what's wrong:
Shinje Tashi does not have the user settings he needs.
The instructions say: "This sales data quality specialist supports the entire company and needs to be assigned a role that can see and access all account, contact, and opportunity records for the entire company. Use the Standard User profile."
First off, it seems odd not to handle this through a separate profile, but I'm trying to follow the directions. So...
I created Shinje as an active user, User License: Salesforce, Profile: Standard User. There isn't a role specified for him, and the instructions suggest providing access to all acct, contact and oppty records through a role assignment, so I created a Sales Data Admin role, reporting to the CEO. That role should provide RECORD access. Additionally, for OBJECT access, I created a permission set granting full access (CRED, View All, Modify All) to Acct, Contact, and Oppty objects and assigned it to Shinje. I created a separate permission set granting access to the Language preference field on Acct, named that permission set "Bilingual Pilot" as instructed, and assigned it to Shinje.
I'm not sure what I'm missing...
Set the Role simply to CEO
All Answers
Set the Role simply to CEO
I have often suggested for Admins, to have an Admin Role, above the CEO, but indeed not for a user to be compared with the CEO
CEO role isn't enough.
Have to make a permission set called Bilingual Pilot , and allow ALL the objects permissions from Read to Modify, and select for Language Preference Field Read and Edit Access.
By the end , affect this permission to Tashi by Manage Assigments.
One hour for this step, well helped by this blog, but it's working ;)
I created the permission set called Bilingual Pilot.
I clicked on View All and Modify All checkboxes - all the checkboxes are now checked under the "Object Permissions section".
Beside the "Language Preference" field I checked the Edit checkbox.
I assigned Tashi to this permissions set under Manage Assigments.
BUT the verify challenge is still not passing!!??
What am I doing wrong?
What am I doing wrong?
I originally set Shinje Tashi with the User License of "Salesforce Platform"
and the Profile of "Standard Platform User".
To be able to pass the verfication step, I had to changed the User License to "Salesforce"
and the Profile to "Standard User".
I also had to delete the permissions set "Bilingual Pilot" and then re-create the "Bilingual Pilot"
permissions set with the profile of "Standard User".
Under Object Settings for Accounts, I then selected "View All" and "Modify All" and Create checkboxes,
and under Field Permissions for the "Language Preference" I selected both Read Access and Edit Access checkboxes.
I was then able to added Shinje Tashi to the Manage Assignments because the profile for Tashi and the "Bilingual Pilot" permission set now matched.
The verification check passed now.
1. when I try to set for Lance Park a Custom: Sales Profile, I cannot find any in my pickup list values.
2. when I am trying to set Lincoln Ulrich as marketing user, the select box is not selectable. Also, I cannot select the Standard Profile, my only option is Standard Platform User.
What am I doing wrong?
Thanks,
Adriana
I follow your instructions but the error message remains:
"Challenge Not yet complete... here's what's wrong:
The solution for extending access is not assigned to the right user or is not granting access to the right field."
Can you give me more specific instructions?
Thank you in advanced,
P.A.
Thanks a lot!
Kind regards,
Yo
The reason you dont see standard user in your pick list is because you already have more than 2 active users in your org.
Salesforce developer edition only provide 2 active licenses.
Deactivate other user with "Salesforce" as their user license. the only remaining user with "Salesforce" as user license should be yourself (the admin).
Go back to lincoln ulrich user page, you will see "salesforce" available in the user license picklist.
Rizki
Hi All,
Those who are still getting the issue as "Shinje Tashi does not have the user settings he needs" even after providing the CEO role, please do follow below steps
1. Create a permission set as "Bilingual Pilot" and give read, create, edit, delete, view all and modify all to Accounts, Contacts and Oppurtunity objects (by also making Language Preference as Edit Access) under Object Settings.
2. Once Saved click on "Manage Assignments > Add Assignment" and assign it to the Shinje Tashi User.
Check your challenge and your done :)
Note: Before you assign the Permission set, please make sure Shinje Tashi User has the details as below
Role: CEO
User License: Salesforce
Profile: Standard User
Cheers,
Karthik
The solution for extending access is not assigned to the right user or is not granting access to the right field.
Close errors.
Everything I have done matches with Karthik, but still stuck. any help is appreciated.
Thank you @Eric.
On step:2 iam getting below error:
The solution for extending access is not assigned to the right user or is not granting access to the right field.
Close errors.
tried erverythig but still facing issue.
User License: Salesforce
Profile: Standard User
1. Create a permission set as "Bilingual Pilot" and give read, create, edit, delete, view all and modify all to Accounts (by also making Language Preference as Read, Edit Access) under Object Settings.
2. Once Saved click on "Manage Assignments > Add Assignment" and assign it to the Shinje Tashi User.
Last but not the least, make sure user Shinje is Active. I had missed this step and that's why it wasn't working for me.
I feel that Delete permission is not needed on Account but turned it on out of sheer frustration. Also you do not need to change object settings on Contact and Opportunity.
I got below error:
The solution for extending access is not assigned to the right user or is not granting access to the right field.
Close errors.
I tried erverythig but still facing issue.
At last I changed [Language & Time Zone]
Locale : English(United States)
Language : English
completed this challange!
maybe I missed something but who can tell me what should I put in the User's License, Profile and role?
example for April Hansen
Tks
I did everything but still got the error:
The solution for extending access is not assigned to the right user or is not granting access to the right field.
Then I made change to user Shinje Tashi
Time Zone:(GMT-07:00) Pacific Daylight Time (America/Los_Angeles)
Locale : English(United States)
Language : English
But still got the error. Then I found a solution in a local forum.
So I made change to the playground admin user
Time Zone:(GMT-07:00) Pacific Daylight Time (America/Los_Angeles)
Locale : English(United States)
Language : English
Then I completed this challange!!!
For Ada Balewa user you can set User License : Chatter Free and Profile : Chatter Moderator User
User License : Chatter free
Profile : Chatter moderator user
Use of chatter free license : The Chatter Free license is for users who don't have Salesforce licenses but must have access to Chatter. These users can access standard Chatter items such as people, profiles, groups, and files, but they can't access any Salesforce objects or data. Chatter Free users can also be Chatter moderators
Lincoln Ulrich
User License : Salesforce
Profile : Standard user
Marketing User - Check box - Checked
The Marketing User checkbox allows the user to create campaigns and use the Campaign Import Wizards. If this option isn't selected, the user can only view campaigns and advanced campaign setup, edit the Campaign History for a single lead or contact, and run campaign reports
Lance Park
User License : Salesforce
Profile : Sales Profile ( Create a custom sales profile by cloning standard user profile in Profile section)
Language : Spanish
Erin Donaghue
User License : Salesforce
Profile : Sales Profile ( Create a custom sales profile by cloning standard user profile in Profile section)
Shinje Tashi
Role : CEO
User License : Salesforce
Profile : Standard user
New Permission set : Bilingual Pilotand give read, create, edit, delete, view all and modify all to Accounts (by also making Language Preference as Read, Edit Access) under Object Settings.
2. Once Saved click on "Manage Assignments > Add Assignment" and assign it to the Shinje Tashi User.
CEO role - can view and update every record that anyone else in the organization can view and update
*Also I used a sharing rule instead of a permission set for giving access to all accounts/contacts/opportunities laterally, and that worked fine.
I am running into the license issue here. I have no other users to deacivate. Shinje has the only other Salesforce license assigned and now I'm out of options. Any tips?
Shinje Tashi setting;
Role : CEO
User License : Salesforce
Profile : Standard User
Active : yes
create permission set called "Bilingual Pilot" ---> go to object setting --- Account --- and give tick Read Access to Language Preference only.
finaly Assign this permission set to Shinje Tashi
After 15 minutes of reading all the answers and doing all the suggestions. I found other possible causes for the error to occur. You will also have to assign the permission set to Shinji on Manage Assignment inside the permission set. After doing this I completed the challenge. I am New here if you are so kind of giving feedback or selecting my answer I will appreciate.
Regards
Karthik Mallappa 3
Hi All,
Those who are still getting the issue as "Shinje Tashi does not have the user settings he needs" even after providing the CEO role, please do follow below steps
1. Create a permission set as "Bilingual Pilot" and give read, create, edit, delete, view all and modify all to Accounts, Contacts and Oppurtunity objects (by also making Language Preference as Edit Access) under Object Settings.
2. Once Saved click on "Manage Assignments > Add Assignment" and assign it to the Shinje Tashi User.
Check your challenge and your done :)
Note: Before you assign the Permission set, please make sure Shinje Tashi User has the details as below
Role: CEO
User License: Salesforce
Profile: Standard User
Cheers,
Karthik
Hi, I followed the step by step above Karthik and everything worked out! Thanks to everyone who helped! I will definitely help the community!
I could have finished configuration for all the users, but facing below issue
Challenge Not yet complete... here's what's wrong:
The solution for extending access is not assigned to the right user or is not granting access to the right field
Tried options provided by Azure Lu, but it didn't work.
The solution for extending access does not have the correct name.
Shinje Tashi
Role : CEO
User License : Salesforce
Profile : Standard user.
then tried to make another playground and did
1. Create a permission set as "Bilingual Pilot" and give read, create, edit, delete, view all and modify all to Accounts, Contacts and Oppurtunity objects (by also making Language Preference as Edit Access) under Object Settings.
2. Once Saved click on "Manage Assignments > Add Assignment" and assign it to the Shinje Tashi User.
by also making Language Preference as Edit Access) how can I do that.
I have been following this challenge since yesterday, as have many of you.
Even though I have tried everything noted at the top, it has not worked.
However, I finally succeeded.
It seems that the error was that the Timezone/Locale/Laungage of my own system administrator was set to Japan.
This may be a problem specific to an organization in Japan, but I hope this will be helpful to you.
Are you able to solve the problem?? Because I have got the same issue and now it's resolved. I did the same what you did
I had solved all above solutions but was not able to complete challenge, then I created a field "Language Preference" in Account object and then updated access in the permission set and it solved my problem cleared this step.
I'm sure the error is locale an language of your profile 'System Administrator' !!!!!!!!!!!
The solution for extending access is not assigned to the right user or is not granting access to the right field.
I believe there is a language issue when Trailhead performs the challenge check.
If English is not your language, I suggest changing the default language setting in Setup every time when you create a new playground.
Here is my solution.
Just like 신재오 pointed out, make sure you follow the below setting:
in Company Infomation:
- Default Locale: English (United States)
- Default Language: English
- Default Time Zone: (GMT-07:00) Pacific Daylight Time (America/Los_Angeles)
Go to YOUR user setting (not Shinje Tashi):- Time Zone: (GMT-07:00) Pacific Daylight Time (America/Los_Angeles)
- Local: English (United States)
- Language: English
Good luck.in Set Permission, i don't found "Language preference" for check. someone can help me?
I always have this msg error : Challenge Not yet complete... here's what's wrong:
The solution for extending access is not assigned to the right user or is not granting access to the right field.
Thank u