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Kelly KallKelly Kall 

how to add duration of a call

When logging a call- is there a field i can add to enter duration of call in minutes
 
Navandeep_Kaur23Navandeep_Kaur23
You have to include the Call Duration field on the Task page layout and You can capture actual time spent on calls emails and any other activity time, with an app from the AppExchange, its called WorkIt! Automatic Time Tracking, take a look at the demo video below 
http://appexchange.salesforce.com/listingDetail?listingId=a0N30000001gZ0hEAE.