+ Start a Discussion
vijayprakashpjvijayprakashpj 

Email services not receiving all emails

Hello,

I have created an inbound email handler that processes XML email body. The email will be triggered by a third party application directly to Salesforce's email handler id. These emails are not being processed by Salesforce. However, Salesforce processes the email sent from my email account.

Also, I have my email domain and the third party app's email domain names in the Accept Email From setting.

I have set the failure scenario configuration as shown below:
Email Services Failure Configuration


I need help in finding out if the emails are actually being received by Salesforce.

-Vijay
Best Answer chosen by vijayprakashpj
vijayprakashpjvijayprakashpj
I have figured out the problem and fixed it.

There are two 'Accept Email From' fields, one in the Email Services page and the other one in the Email Address configuration page. I had put my name in the second one which was why Salesforce was not accepting any emails from other email ids. My bad!

All Answers

NagendraNagendra (Salesforce Developers) 
Hi Vijay,

Please check with this most popular blog from Jeff Douglas on email services which has relevant information on your requirement.Please go through the below links which might help you to accelerate with the above requirements. Kindly mark this post as solved if the information help's so that it gets removed from the unanswered queue and becomes a proper solution which results in helping others who are really in need of it.

Best Regards,
Nagendra.P
vijayprakashpjvijayprakashpj
I have figured out the problem and fixed it.

There are two 'Accept Email From' fields, one in the Email Services page and the other one in the Email Address configuration page. I had put my name in the second one which was why Salesforce was not accepting any emails from other email ids. My bad!
This was selected as the best answer
mark jones 123mark jones 123
Such wonderful information you are giving, I am impressed through it. And thanks for your great efforts to give important information. Today I found a great article on the internet Windows 7 Home Premium Product Key (https://www.freelicensekeys.com/2019/10/windows-7-home-premium-product-key-2019.html) or If you want product keys for any type of windows 7 version visit - Windows 7 Product Key
CM PandeyCM Pandey
Great to Hear You are are Resolve Yourself.... Studio Background (https://psdpedia.com)   We are working also on Backgrounds for Girls (https://bg.psdpedia.com/category/backgrounds-for-girls
raju biswasraju biswas
sometimes this is really happened, but you can ask this, really hats for you, Thank you. क्यूट लव अटटूडे स्टेटस हिंदी (https://www.topics-guru.com/2020/07/cute-love-attitude-status-hindi.html)
Oladoyinbo VincentOladoyinbo Vincent
Nice Website and nice software
(https://wildwap.com)
Wildwap.com.ng
https://www.wildwap.com.ng
https://the.wildwap.com
Oladoyinbo VincentOladoyinbo Vincent
Sometimes it happens
Wildwap.com.ng
derich kohlderich kohl
Hey, guys do you know about  Experience Survey and wanna take this Survey so this post will help you to complete the whole survey without any issue. http://topsurvey.onl/