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How do I edit the article? When I click edit, there is just the "summary" field, but no box for me to add instructions for the article. I'm having trouble adding articles with content to the knowledge base. All it shows is a blank field. Can someone help? I'll mark best answer.

Thanks

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3 answers
  1. Jun 20, 2016, 7:30 PM
    You need to create a custom Rich Text field on the article type. Go to Article Type>Fields>New and select Text Area (Rich)
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