Sign Up ›

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
raji reddy 16raji reddy 16 

Community Search Dashboard 2.0 Issue

Hi Team,
I am not able to pull the data for  Top Searches, Most Search Results by Term, Searches with No Results, and  other Search related Analytics from “Community Search Dashboard 2.0” in my Full Sandbox(UAT org).
The data is showing like below. Please help me on this
 
SwethaSwetha (Salesforce Developers) 
Hi Raji,
Was this dashboard returning results earlier? Can you confirm that the report associated with these dashboards have records?

Related: https://trailblazer.salesforce.com/issues_view?id=a1p3A0000003enHQAQ&title=community-search-dashboard-and-reports-may-not-return-data
Thanks
Avanthi Gadamsetty 7Avanthi Gadamsetty 7
Hi Raji Reddy,
We are also facing the same issue. If you find any solution, please help us also.

Thanks in Advance.
Titis Wulandari 1Titis Wulandari 1
Hi Raji,
We are also facing same issue in production environtment. Is there any permission should be given to guest user?
please help us.
thanks.
Hector SosaHector Sosa
Note from SF: IMPORTANT This dashboard and its reports are available only in communities using the Customer Service template using an uncustomized Search component. Search reports can only run in production environments. Reports show the last 30 days of information because that is the amount of information stored. Metrics are tracked only in the Global Search Results component.
Anand kurubaAnand kuruba
Hi.
please follow this link 
https://help.salesforce.com/s/articleView?id=sf.networks_appexchange_community_search_dashboard_and_reports.htm&type=5

thanks!!
Prateek Prasoon 25Prateek Prasoon 25
Hi all,please follow this link .It will work for you.

https://help.salesforce.com/s/articleView?id=sf.networks_appexchange_community_search_dashboard_and_reports.htm&type=5

Kindly mark it as the best answer if it helps