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Domnic JohnsonDomnic Johnson 

Ring Central / Dropbox


Ringcentral hold the call on they server for only 90 days and after 90 days user are not able to access the calls. 

Our calls are being backed up in our Dropbox folder. My question is if there is a way to automaitcally create a dropbox url of the call and add it into salesforces lead records realted activity section.

#Ringcentral  #Dropbox 
SwethaSwetha (Salesforce Developers) 
HI Domnic,
I believe there is no documented way to achieve this. I would suggest you reach out to the Ringcentral package provider team for inputs on this ask.

Please see Support for the RingCentral AppExchange app (https://help.salesforce.com/articleView?id=000336095&language=en_US&type=1&mode=1)
Hope this helps you. Please mark this answer as best so that others facing the same issue will find this information useful. Thank you