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Ruma husainRuma husain 

FSC superbadge Challenge 5 Action Plans - I am getting an error.


 Any advice? The error is "Challenge Not yet complete... here's what's wrong: We could not find the correct tasks created from the "Bank Loan Opportunity" template according to the requirements. Make sure you created the action plan using the correct action plan template and created it logged in as the correct user. "
 
Best Answer chosen by Ruma husain
ANUTEJANUTEJ (Salesforce Developers) 
Hi Ruma,

Greetings!

There is a separate Trailhead team who can help you with these issues. So, can you please use the below link to reach out to them so that one of the agents will get in touch with you.

Support:https://trailhead.salesforce.com/help

Thank you!

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Warm Regards,
Anutej

All Answers

ANUTEJANUTEJ (Salesforce Developers) 
Hi Ruma,

Greetings!

There is a separate Trailhead team who can help you with these issues. So, can you please use the below link to reach out to them so that one of the agents will get in touch with you.

Support:https://trailhead.salesforce.com/help

Thank you!

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Warm Regards,
Anutej
This was selected as the best answer
Ruma husainRuma husain
Thank you Anutej

Have a nice day!
Brook Gong 9Brook Gong 9
My solutions is here https://www.youtube.com/watch?v=VXnbW5-eDvE for the FSC superbadge challenge 5
Rafiq BatchaRafiq Batcha
Hi Ruma, did you get this issue fixed?

I'm running into the same issue right now.
Roger Yau 4Roger Yau 4
Hi Brook, I have watched and replyed Step 4 and 5 of your videos. I still have no clue how I'm getting the error. I did everything exactly the same switching between Ryan and my own account when performing the steps. What are your thoughts on this?
Ahmed HegazyAhmed Hegazy
Anyone able to figure this problem out?
Shehzaadee KasimShehzaadee Kasim
Hi. Has anyone been able to find a solution to this? I am also encountering this issue.@Ruma did you create a case with Salesforce and were they able to assist? 
Rupesh KumarRupesh Kumar
Hi 
 I encountered the same issue, after a long struggle found out that ACTION PLAN was not added to the Tab; in the excercise the statement is "Ensure the Action Plans Template tab is visible in the FSC Wealth Management app" and does not include the Action Plan.

Added Action Plan, -> setup ->Manage App and select FSC Wealth management / Navigation Items and add the Action Plan
Did mass delete of all the tasks assinged to Hank Burton and Ryan,
Deleted the action plans and
Recreated the Action Plans template

And it worked....
Hope it works for rest of you also :)
Ahmed HegazyAhmed Hegazy
I've contacted support, below you can see the correspondence.
User-added image
So until they fix the issue on their end, the best thing to do is go to Ryan and Hank tasks and clear all tasks.
Delete all action plans and create a new Action plan template. 
Go back in as Ryan and create an action plan from the Boat life goal.

Thanks, hope this helps. Feel free to reach out if more assistance is needed.