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Want to show Contact Mailing City field on my Case Page Layout


I want to show the Contact Mailing City field on my Case Page Layout, but it is not an option to select.

Does anyone know a way to get this field to show on the Case Page Layout?

I ultimately want to add that field to the Cases Views so I can have a few cities use the same queue and this way they will be able to easily see which cases are for their city.






Best Answer chosen by Admin (Salesforce Developers) 

You will need to add a formula field (text) to Case and in your formula select Contact.MailingCity.


Get there by selecting Contact> during the Insert Field process when you are creating the formula.