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Sunny G Send an Email alert to the Custom Owner [user] field, based on another Custom field's value.
Hi,
I have one custom owner field. Where user can manually select the owner of the record. I have another custom status field. Now, i want to send an email alert to the custom owner field, whenever the custom status fields gets changed.
Pls help id it possible?? If yes.. please guide How??
Thanks
You need to write a workflow rule.
As action : select the ‘Email Alert’.
Evaluation Criteria: Every time a record is created or edited
Rule Criteria : select ‘Formula evaluates to true’ and write this formula ISCHANGED(field)
Hope this helps.