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Automatically update a page view?
I guess the Subject says it.
Is there a way to set up a page view so that it automaticaly updates, so that our CSR's don't have to constantly hit the refresh button?
I figured out how to do it.
All Answers
If you create Service Cloud consoles, it has the capability to auto-refresh based on the Streaming API. See if that works out for you.
Hi Santosh,
Yes, it does look like Service Cloud would provide this function, but at $1620 / user / year, that seems kind of expensive for just one feature. I was just wondering if there was a more lightweight solution.
If it is a custom VF page, it would be easy to add that capability using Javascript timer object.
Hi Santhosh,
It's a list view - and from what I've read, I think there's all sorts of problems with overriding a list view.
I figured out how to do it.