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Salesforce.com Developer Support is Hiring!

Hello, we are looking for developers with VisualForce and Apex experience to join the Developer Support team here at Salesforce. The position is a good starting point for someone who might be interested in transitioning to Research & Development, Product Management, and many other exciting areas within Salesforce. Please email me if you are interested: bdavis@salesforce.com. Below is the job description. Thanks!



Developer Support Engineer Location:  San Francisco, CA; San Mateo, CA; Toronto, Canada; Description: The Force.com platform is the most scalable, secure and popular on-demand platform in the world today. You can develop and instantaneously deploy applications without any infrastructure - 100% on-demand. We are seeking a highly motivated and creative individual ready to drive our customers to creating excellent applications on the Force.com platform. If you seek to join our talented, highly innovative team to enhance the Developer, Customer, and Partner user experience, this is might be the perfect fit for you. Responsibilities:
  • Assist third-party developers to troubleshoot their integration with salesforce.com APIs and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
  • Write sample code, client libraries, and contribute to Open Source projects.
  • The Developer Support Engineer will take the initiative to create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
 Required Skills/Experience: 
  • Expertise with Salesforce.com proprietary technologies: Visual force and Apex code
  • BA/BS degree in a technical field preferred with a strong academic record.
  • 3+ years engineering / programming work experience.
  • Ability to communicate technical concepts clearly and effectively.
  • Solid knowledge of XML, preferably experience using server-to-server web services (SOAP)
  • Solid programming abilities in one or more of the following languages: Java, PHP, Python, Ruby, .NET, JavaScript and Perl.
  • Some APIs also require strong AJAX web application development experience and knowledge of browser compatibility issues.
  • Excellent written and verbal communication skills
  • Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
  • Understanding of database concepts and data management (RDBMS) and SQL
 Desired Skills/Experience: 
  • Previous experience with Salesforce.com CRM applications.
  • Experience as a committer in an Open Source project is a plus.