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Cross Object Formula Fields

We created a custom object, ticket details, to track ticket purchase history. Right now that custom object only talks to the object contacts. We also need this custom object to talk to organizations (accounts) to view ticket purchase history there as well. How do we create this cross object formula field?




Create a lookup/Master Detail relationship to Account from this custom object. You can then make use of Account fields in the Custom Object.


Hope this helps. If so, Please mark the solution as solved.