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CONFUSED: Salesforce for Outlook vs. Outlook Connect
I'm getting ready to rollout Salesforce for Outlook to our users but I'm a little confused. Our users like to use the email to case feature of the old Outlook Connect product yet the new improved Salesforce for Outlook doesn't support this, nor does it support syncing of tasks.
When I initially read about the new product, I thought it was a replacement/improvement for the old one, but now I'm not so sure. Can it work side by side with the old product? And if not, when will it support all of the functionality of Outlook Connect.
Thanks,
David
You may want to take a look at CloudsPlus.
http://www.cloudsplus.com
Their service works with all versions of Outlook including the MAC and iPhone.