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BenBurbridge(JP) Visual Workflow - Show output text based on drop down choice
I am designing a patient intake visual workflow.
My operations deartment want some scripting to show dynamically based on drop down choice, I can use an IF statement but in flow they need to be numerical values which is annoying.
Example:
If( ISPICKVAL( {!Caller_Response} , {!I_am_calling_to_find_out_the_opening_hours}), "Our usual opening hours are 8am until 6.00pm, but this will depend on your area. If you can spare 5 minutes to go through our intake, I am sure I can satisfy your requirements", "")
&If( ISPICKVAL( {!Caller_Response} , {!I_am_calling_to_find_out_the_prices_for_treatment}), "Our costings vary dependant on your location and injury type but I can tell you that they are between 30 and 60 dollars", "")
&If( ISPICKVAL( {!Caller_Response} , "{!Please_Choose}), "Please choose an option", "")
Can anyone help?
My operations deartment want some scripting to show dynamically based on drop down choice, I can use an IF statement but in flow they need to be numerical values which is annoying.
Example:
If( ISPICKVAL( {!Caller_Response} , {!I_am_calling_to_find_out_the_opening_hours}), "Our usual opening hours are 8am until 6.00pm, but this will depend on your area. If you can spare 5 minutes to go through our intake, I am sure I can satisfy your requirements", "")
&If( ISPICKVAL( {!Caller_Response} , {!I_am_calling_to_find_out_the_prices_for_treatment}), "Our costings vary dependant on your location and injury type but I can tell you that they are between 30 and 60 dollars", "")
&If( ISPICKVAL( {!Caller_Response} , "{!Please_Choose}), "Please choose an option", "")
Can anyone help?
Check https://help.salesforce.com/HTViewHelpDoc?id=vpm_designer_about_formulas.htm&language=en_US (https://help.salesforce.com/HTViewHelpDoc?id=vpm_designer_about_formulas.htm&language=en_US)
Thanks for responding though