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Sugandhi VermaSugandhi Verma 

not able to see menu and tool bar in rich text field

Hii,
I am not able to see menu and tool bar in rich text field. Plz help.User-added image
bob_buzzardbob_buzzard
The text area is converted into a rich text editor via JavaScript, so this suggests you are encountering a JavaScript error.  Do you see anything in the web console?
Sugandhi VermaSugandhi Verma
No...I am not able to see :(
Sugandhi VermaSugandhi Verma
The problem is from 3-4 days.Earlier i am able to add multiple images,links,files through toolbar.but now i am not getting the toolbar in rich text field... and the old records of rich text field(transp Image) are showing the images which i had added earlier.The screenshot is here below:
1. old record of rich text field(transp Image)
User-added image
2. after pressing edit button of the record
User-added image
Sujila Nair 8Sujila Nair 8
https://success.salesforce.com/answers?id=90630000000gulqAAA