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The 'Update Account Information' publisher action was not added to the account layout
Hi there,
I was trying to complete the module "Creating object-specific quick actions" for the Salesforce1 mobile basics.
To complete the challenge I needed to do the following:
The Account Rating, Number of Employees, and Annual Revenue need to be updated from time to time. Create a publisher action on the account object to allow users to do this easily.
* Create an object-specific action called 'Update Account Information' on the account object
* Make your action update the 'Account Name', 'Rating', 'Employees', and 'Annual Revenue' fields.
* Add the action to the Account Layout page layout.
* Your Developer Edition must NOT have a namespace enabled for this challenge to be assessed.
Here's what I have done to complete the challenge.
* Created an action "Update Account Information" on the account object and action type as "Update a record".
* Edited the layout to include only Account Name', 'Rating', 'Employees', and 'Annual Revenue' fields.
* Added the action "Update Account Information" in Account layout inside the Accounts||Page Layouts.
Even after doing the steps mentioned above, I am getting the error: "The 'Update Account Information' publisher action was not added to the account layout". Can somebody throw some light on where I am going wrong in here please?
Many thanks in anticipation.
I was trying to complete the module "Creating object-specific quick actions" for the Salesforce1 mobile basics.
To complete the challenge I needed to do the following:
The Account Rating, Number of Employees, and Annual Revenue need to be updated from time to time. Create a publisher action on the account object to allow users to do this easily.
* Create an object-specific action called 'Update Account Information' on the account object
* Make your action update the 'Account Name', 'Rating', 'Employees', and 'Annual Revenue' fields.
* Add the action to the Account Layout page layout.
* Your Developer Edition must NOT have a namespace enabled for this challenge to be assessed.
Here's what I have done to complete the challenge.
* Created an action "Update Account Information" on the account object and action type as "Update a record".
* Edited the layout to include only Account Name', 'Rating', 'Employees', and 'Annual Revenue' fields.
* Added the action "Update Account Information" in Account layout inside the Accounts||Page Layouts.
Even after doing the steps mentioned above, I am getting the error: "The 'Update Account Information' publisher action was not added to the account layout". Can somebody throw some light on where I am going wrong in here please?
Many thanks in anticipation.
Also, consider adding the same action to "salesforce1 actions" section in account layout and try..
This cannot be done as its not allowed. "Update Account Information" can only be added to "Actions in the Salesforce1 Action Bar".
Donno, if I have done something wrong in trying out the suggested solution.
I am experiencing the same thing.
I have tried deleting the object specific action "Update Account Information" and rebuilding it adding back to the page layout Account Information.
I tried going to Salesforce 1 Actions and dragging ot to the "Actions in the Salesforce 1 Action Bar" panel - still the same error.
I then tried adding the action from the Quick Actions thing to the "Quick Actions in the Publisher" panel, which I suspected was irrelevant since this section is about Salesforce1. Arghh!
Sandeep
In my case it's 5 layouts - Account (Marketing) Layout, Account (Sales) Layout, Account (Support) Layout, Account Layout, Account mobile layout
I have completed the same challenge by below Step.
Step1 :- Click on Setup-> Then click on Action and button under account
[User-added image]
Step 2:- Then click on Action and click a action like below and you need to add all 4 field like below screen shot.
[User-added image]
[User-added image]
Make sure Name should be "Update_Account_Information"
Step 3:- Then add the same action on Account page layout . like below screen shot:-
[User-added image]
Please let us know if this will help you.
Thanks
Amit Chaudhary
Challenge Not yet complete... here's what's wrong:
The object-specific quick action was not created on the Account object, or it was not called 'Update Account Information'
I don't know what I am missing.
I had the same problem and I am still working in this issue....
In my case I have only 4 layouts - Account (Marketing) Layout, Account (Sales) Layout, Account (Support) Layout, Account Layout.
The point is: Why I still haven't seen my "Account mobile layout"??
Does someone knows figure out it?
Many Thanks!!!!!
Same problem here! Please support!


As you can see above, Update Account Information has been added to the Account Layout layout (and to all the others too).
Nevertheless I am getting the error:
The object-specific quick action was not created on the Account object, or it was not called 'Update Account Information'
Spent over an hour on this now... Thanks!