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Assign Territories in TM 2.0
Hi,
We enabled ETM(or TM 2.0) in our Sandbox.
I am trying to insert AccountShare record for assigning territory to an account as below:
AccountShare a = new AccountShare(UserOrGroupId='00G17000000HBRdEAO', RowCause='TerritoryManual', AccountId ='0011700000C3Vua');
insert a;
But it is throwing following exception:
System.DmlException: Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, field integrity exception: RowCause (cannot insert sharing row with this cause): [RowCause]
Before this, I successfully assigned territories from UI by clicking on 'Assign Territories' button under "Assigned Territories" list in Account detail page and was able to assign territory to the account. Also I can see the relevant AccountShare records created backend.
But I dont know why I am unable to do the same using Apex, i.e. inserting AccountShare records.
Please help.
Thanks a lot.
We enabled ETM(or TM 2.0) in our Sandbox.
I am trying to insert AccountShare record for assigning territory to an account as below:
AccountShare a = new AccountShare(UserOrGroupId='00G17000000HBRdEAO', RowCause='TerritoryManual', AccountId ='0011700000C3Vua');
insert a;
But it is throwing following exception:
System.DmlException: Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, field integrity exception: RowCause (cannot insert sharing row with this cause): [RowCause]
Before this, I successfully assigned territories from UI by clicking on 'Assign Territories' button under "Assigned Territories" list in Account detail page and was able to assign territory to the account. Also I can see the relevant AccountShare records created backend.
But I dont know why I am unable to do the same using Apex, i.e. inserting AccountShare records.
Please help.
Thanks a lot.


You may have to change the Territory group settings for Account Access to atleast "Users in this territory can view and edit accounts assigned to this territory."