Sign Up ›

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Gaetan MaubonGaetan Maubon 

My Lightning Experience Specialist superbadge is blocked "in progress" on trailhead while I validated it.

Hi,

I have a problem in my trailhead account. I finished all the steps of the Lightning Experience Specialist superbadge but it is still "in progress".
I can see the badge in my partner community account but not in my trailhead account where it seems to be bugged.

Do you have a solution ?

Thank you for your time.
SandhyaSandhya (Salesforce Developers) 
Hi Gaetan Maubon,

The trailhead is now entirely separate from the developer.salesforce.com infrastructure, and a user's Trailhead profile is now separate and distinct from their developer.salesforce.com profile. The above error is occurring as you are trying to log into trailhead through developer.salesforce.com. Kindly use trailhead.salesforce.com to view your profile.
 
If this does not help you, please reach trailhead@salesforce.com with your query.
 
Hope this helps you!
 
Please accept my solution as Best Answer if my reply was helpful. It will make it available for other as the proper solution. If you felt I went above and beyond, you can give me kudos.

 

 

Thanks and Regards

Sandhya
Gaetan MaubonGaetan Maubon
Hi Sandhya​,

Even when  i try to connect directly from trailhead.salesforce.com to see my profile, my superbadge is steel stuck "in progress" in the active module tab even while i succeded all the steps to validate it.

User-added image


User-added image

I tried to log in / log out with the developer edition i used to pass the test but it didn't work...

I don't really  know what to do because i can't even retry the superbadge (all the steps are "complete").

Thank you for your help,

Gaetan
 
SandhyaSandhya (Salesforce Developers) 
Hi,

I checked with trailhead team, and they are asking if you can provide your profile id they can check what is happening.

After you log in under your name -- trail head account--In url there will be ID please provide us.

Thanks and Regards
Sandhya
Gaetan MaubonGaetan Maubon
Sandhya,

My profile ID : 005500000061LQiAAM

Thanks for your time,

Gaetan
SandhyaSandhya (Salesforce Developers) 
Hi Gaetan Maubon,

Checked with trailhead team they can see that you have completed your super badge but it is not updated in trailhead profile.It seems you have already sent mail regarding this to trailhead@salesforce.com.They will look into that and let you know as early as possible.

Thanks and Regards
Sandhya