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JPSeaburyJPSeabury 

Unexpected error IWVYGERW during Challenge #7 of Lightning Experience Reports & Dashboards Specialist superbadge

Working on the Lightning Experience Reports & Dashboards Specialist superbadge, I'm at Challenge #7 (Create the SolarBot dashboard) and getting the following error:


There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: IWVYGERW

This is a new trailhead org, created excusively for completing this bage (no other Trailhead modules have been worked in this org). I had a similar unexpected error in a different org, on my previous superbadge -- also when creating dashboards, and corrected it by doing a dashboard refresh. Tried the same thing here, to no avail. Even with a freshly "refreshed" dashboard, I get the error. 

Any suggestions? Could not find the IWVYGERW error code in discussion forum searches.

Best Answer chosen by JPSeabury
NagendraNagendra (Salesforce Developers) 
Hi Seabury,


Sorry for this issue you are encountering.

If you are using a brand new developer org then please double check that your org doesn't have a namespace enabled.\

If the problem continues,  log out of all accounts and log in once again in a different browser by clearing the cache and cookies which should probably do the trick.

Follow the below steps which might help you pass the challenge.
 
  • SolarBot Pipeline by Stage:
Report: SolarBot Loyalty Revenue
Component Type: Vertical Bar
Tip:Max Groups Displayed = 9
  • Case Drivers and SolarBot Ownership:
Report: Top Case Drivers by SolarBot Ownership
Component Type: Vertical Sack Bar
Tip: Stack to 100%
  • Temperature and Kilowatt Hour Relationship:
Report: Temperature to kWh Research
Component Type: Line Type
Tip:X Axis=Temperature Range and SolarBot Model
Y Axis=Average KiloWatt Hours
  • SolarBot Evangelism Countdown:
Report: Accounts without SolarBot Opportunities
Component Type: Gauge Type
Tip: Careful the Segment Range Setting
  • Opportunity Overview:
Report: SolarBot Loyalty Revenue
Component Type: Lightning Table
Tip: Set Prospecting first on the list stage opportunities

For more information check with below link.
Please let us know if any further help is needed.

Kindly mark this as solved if the reply was helpful so that it gets removed from the unanswered queue which results in helping others who are facing a similar issue.

Thanks,
Nagendra

All Answers

NagendraNagendra (Salesforce Developers) 
Hi Seabury,


Sorry for this issue you are encountering.

If you are using a brand new developer org then please double check that your org doesn't have a namespace enabled.\

If the problem continues,  log out of all accounts and log in once again in a different browser by clearing the cache and cookies which should probably do the trick.

Follow the below steps which might help you pass the challenge.
 
  • SolarBot Pipeline by Stage:
Report: SolarBot Loyalty Revenue
Component Type: Vertical Bar
Tip:Max Groups Displayed = 9
  • Case Drivers and SolarBot Ownership:
Report: Top Case Drivers by SolarBot Ownership
Component Type: Vertical Sack Bar
Tip: Stack to 100%
  • Temperature and Kilowatt Hour Relationship:
Report: Temperature to kWh Research
Component Type: Line Type
Tip:X Axis=Temperature Range and SolarBot Model
Y Axis=Average KiloWatt Hours
  • SolarBot Evangelism Countdown:
Report: Accounts without SolarBot Opportunities
Component Type: Gauge Type
Tip: Careful the Segment Range Setting
  • Opportunity Overview:
Report: SolarBot Loyalty Revenue
Component Type: Lightning Table
Tip: Set Prospecting first on the list stage opportunities

For more information check with below link.
Please let us know if any further help is needed.

Kindly mark this as solved if the reply was helpful so that it gets removed from the unanswered queue which results in helping others who are facing a similar issue.

Thanks,
Nagendra
This was selected as the best answer
JPSeaburyJPSeabury

Thanks for the tips, Nagendra.

1.) This was a new Trailhead Playground (TP) org, but I checked Namespace settings. They were not set.
2.) I cleared cookies / cache, that did not resolve the issue. 
3.) I reviewed the tips that you linked. That prompted me to update 3 different components on my dashboard, which allowed me to complete the challenge successfully. 

John McGuigan 28John McGuigan 28
I posted a similar error two weeks ago and just today got directed to this solution, however it did not work for me.

Nagendra, can you assist?  Here is my post: https://developer.salesforce.com/forums/ForumsMain?id=9060G0000005lFOQAY
John McGuigan 28John McGuigan 28
I posted a similar error two weeks ago and just today got directed to this solution, however it did not work for me.

Nagendra, can you assist?  Here is my post: https://developer.salesforce.com/forums/ForumsMain?id=9060G0000005lFOQAY
T-HibbsT-Hibbs
Same error as you guys have posted about:

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: ILUMOHXH
Zach JordanZach Jordan
Hello,

So I had a hell of a time figuring out step 7, thought I'd share my setup in full detail to help people along because this step is notibly broken and needs to be fixed. I didn't have to spin up a new org or Trailhead Sandbox to comlpete this, just loads of small tweaks and refreshing the dashboard before checking the challenge. I've duplicated these details on Pastebin (https://pastebin.com/r102HTYT) as well for safe keeping.

Salesforce really needs to fix this challenge, there's no reason why it should be so picky about some of these values. In my humble opinion, it would be far better if we were told what chart type to use with what report and maybe check for the right x and y axis. The other stuff is just window dressing.

~~ #1 SolarBot Pipeline By Stage ~~
Report: SolarBot Loyalty Revenue
Display as: Vertical Bar Chart
X-Axis: Stage
Y-Axis: Sum of Expected Revenue, Adjusted Expected Revenue 
Display Units As: Thousands
X-axis Range: Automatic
Decimal Places: Automatic
Sort Rows by: Labels Ascending
Max groups Displayed: 9 
Title: SolarBot Pipeline By Stage
Legend: Right
Component Theme: Dark

~~ #2 Case Drivers and SolarBot Ownership ~~
Report: Top Case Drivers by SolarBot Ownership
Display as: Stacked Vertical Bar Chart
X-Axis: SolarBot Ownership
Y-Axis: Sum of Open
Stack by: Case Reason 
X-axis Range: Automatic
Decimal Places: Automatic
Sort Rows by: Value Descending 
Max groups Displayed: 100
Title: Case Drivers and SolarBot Ownership
Legend: Right
Component Theme: Dark

~~ #3 Temperature and Kilowatt Hour Relationship ~~
Report: Temperature to kWh Research
Display as: Line Chart
X-Axis: Temperature Range, SolarBot Model
Y-Axis: Average Kilowatt Hours
Display Units as: Shortened Number 
X-axis Range: Automatic
Decimal Places: Automatic
Sort Rows by: Label Ascending 
Max groups Displayed: 100
Title: Temperature and Kilowatt Hour Relationship
Legend: Right
Component Theme: Dark

~~ #4 SolarBot Evangelism Countdown ~~
Report: Accounts Without SolarBot Opportunities
Display as: Gage Chart
Measure: Record Count 
Display Units as: Whole Number
Show Percentages: YES
Show Values: YES
Show Range: YES
Decimal Places: Automatic 
Segments: 0-5 Green | 5-10 Yellow | 10-15 Red
Title: SolarBot Evangelism Countdown
Component Theme: Dark

~~ #5 Opportunity Overview ~~
Report: SolarBot Loyalty Revenue
Display as: Lightning Table
Columns (top to bottom): Stage, Amount, Opportunity Name, Opportunity Owner, Probability (%), Expected Revenue
Sort Column: Stage, Ascending
Display Units as: Shortened Number
Add Conditional Highlighting: YES
Segment Ranges: Set white for first color box | 20000 and set box color as Grey | 50000 and set color box as blue
Decimal Places: Automatic
Max Groups Displayed: 100
Title: Opportunity Overview
Legend: Right
Component Theme: Dark
David Allen 26David Allen 26
Agreed. 
Getting the dreaded "unexpected error while verifying this challenge" is a symptom of sloppy testing code. That is not an optimal way to teach or learn.
Andrew Mackler 9Andrew Mackler 9
@Zach Jordan - Thank you for the details!
Rasmus Mencke 4Rasmus Mencke 4
@Zach Jordan, thank you that solved the issue for me, after hours of trying. 
ksarer Vanita Vanitaksarer Vanita Vanita

Hello All, 

@Nagendera For challenge 1:
I followed and completed all the steps but I still keep getting this error on my challenge "Challenge Not yet complete... here's what's wrong: 
We can’t find the four reports from the SolarBots Acquisitions folder reorganized into their new folders.
".
My reports and their respective folders after moving reports from the SolarBots Acquisitions folder
 Folder                                             Report
 SolarBot Executive Reports -- >Erin's SB Opp Matrix for Sales
 SolarBot Sales Reports --- > Marketing's SB Lead Report for Sales
 SolarBot R&D Reports --> Potential SB Product Names for R&D
 Report Recycle Bin -- > Lincoln's SolarBot Research to remove

Above are the folders with the reports. please help me
Keep on getting this error

ksarer Vanita Vanitaksarer Vanita Vanita
 I tried all those scenarios , unfortunately it did not work for me!!
Erin's SB Opp Matrix for Sales ---> SolarBot Sales 
Marketing's SB Lead Report ---> SolarBot Sales 
Potential SB Product Names for R&D---> SolarBot R&D Reports
 Lincoln's SolarBot Research to remove --> Report Recycle Bin 
But it still doesn't work , it says: Challenge Not yet complete... here's what's wrong: 
We can’t find the four reports from the SolarBots Acquisitions folder reorganized into their new folders.
LeighAnn Graham 14LeighAnn Graham 14
Remember to refresh your dashboard! My issue was that I was only saving and not refreshing.
Ahsan HameedAhsan Hameed

Challenge Not yet complete... here's what's wrong:
We can’t find the 'SolarBot Dashboards' folder with the correct access settings.
Close errors

I am getting this error message for past 2 hrs .Delete the folder and dashboard inside it and redid it many times.First it does not delete the folder thoufg nothing is inside it .Please help .I am under pain
saif khan 30saif khan 30
Can Anyone Help me please, I have to spend a whole day to resolve the error tried all the things
deleted cache and cookies
tried in different browser but still getting the same error

User-added imageUser-added image

 
Igor Fedorenko 4Igor Fedorenko 4
Same issue as saif khan 30
AVINASH NAIR 7AVINASH NAIR 7
Hi @ saif khan 30 and @  Igor Fedorenko 4,

The screenshot you send only has One Dashboard Component. But It should have all the Five Dashboard  Components. 
So I guess because of the incomplete work, it is displaying the error in that manner.

I would highly recommend you to again go through the 'Design the SolarBot Impact Dashboard' part of this final module properly.

You can also refer the following screenshot to gauge your progress in the correct path.

Exact Outlook of Dashboard


Additionally, I would also suggest you to ensure that the size of the components fulfil the criteria as mentioned. I experienced a lot of error for that reason.

Hope this helps you. :)
 
Casey CliffordCasey Clifford
I followed the tip "Tip: Max Groups Displayed = 9" and it worked!  Thanks so much!  (It is still not displaying like AVINASH NAIR 7's screenshot above, but I'll take it!).