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Eduardo Silva 8Eduardo Silva 8 

How i solve this problem??? The 'Case Status' report is not using Cases as the report type.

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I`m create the "cases" report.

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after saving and validating the error happens

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Best Answer chosen by Eduardo Silva 8
Amit Chaudhary 8Amit Chaudhary 8
Hi Eduardo Silva 8,

It look like language issue. Please change your language to English and try again
 

All Answers

James LoghryJames Loghry

I believe Trailhead is using the api name (Case_Status) to check for your case report.  In your screen shot, this api name is "Case_Status6" instead.  Try deleting the original "Case Status" report you created, and then recreate it using the Cases report type.

If that does not work, you might have to spin up a new Trailhead playground  and re-create the Case Status report

Eduardo Silva 8Eduardo Silva 8
I saved it with the name "Case_Status" and tried 6 times to ask for help. It still did not work, the error is related to the report type. I do not know what else to do.
Amit Chaudhary 8Amit Chaudhary 8
Eduardo Silva 8Eduardo Silva 8

Hi, Amit
I followed all the steps correctly, but it did not work. Could be a bug? I need complete the challenge :(

 

James LoghryJames Loghry
Eduardo, it could be related to your org and how the translation is set up.   You could try creating a new playground, and set your org's preferences to the English language, and then redo the challenge.  Otherwise, if that won't work, I would try contacting trailhead@salesforce.com and see if they can help.

- James
Amit Chaudhary 8Amit Chaudhary 8
Hi Eduardo Silva 8,
Please try to create a new Playground and try to do same step new Playground , If still that will not work i will try to do some screen sharing with you
Eduardo Silva 8Eduardo Silva 8
Hi Amit,
I created a new playground, but the error continues.
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Eduardo Silva 8Eduardo Silva 8
Hi James,
I created a new TP.
I changed to English and I can not evolve.
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it is impossible.
Amit Chaudhary 8Amit Chaudhary 8
Are you available for screen sharing ? Please connect with me on my email Id amit.salesforce21@gmail.com
Eduardo Silva 8Eduardo Silva 8
Hi Amit.
I'm available to share screen
Amit Chaudhary 8Amit Chaudhary 8
Hi Eduardo Silva 8,

It look like language issue. Please change your language to English and try again
 
This was selected as the best answer
Eduardo Silva 8Eduardo Silva 8

Hi Amit,

Thank you. Problem solved!