+ Start a Discussion

Email Templates - Encoding




Most of our templates were created with the encoding of General US & Western Europe (ISO-8859-1, ISO-LATIN-1), however we are now noticing that it does not support Russian or Chinese characters as the are coming out as ???????. I tested out Unicode (UTF-8) and it appears to work fine. Just want to make sure that I won’t break anything by switching all templates to Unicode as it appears to support all languages? Is this the catch all I hope it is without any unforeseen issues?








I had similar problem in the past.

Another solution can be - to define the font inside the template:

<body style="font-family: Arial Unicode MS;">