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RadnipRadnip 

How to find out what an Error Number means now there is no basic developer support

How do I find out what the following error means:

 

Error Number: 1444972384-5904 (-1072421861) 

 

I used to email support and they would reply with what the error was but now you can't get basic developer support and they are telling me to post it here or read the workbooks... nice... any ideas of finding out?

 

Every now and again suddenly loads of workflow rules fail without any reason except giving and error code like this.

SuperfellSuperfell

If you are getting an unexpected error, then that's a bug, and you should be able to log a case for it.

RadnipRadnip

Tried but they just reply with this:

 

We recently made a change to the way we offer developer support to our customers and are sorry for the impact this may be having on you. We now provide developer support only to our premier customers and partners. If you have a developer support question, are looking for technical documentation, best practices, code samples and other ways to speed your development time, we have great resources that you can leverage within the developer community at <http://developer.force.com/>.

The developer discussion boards can be accessed directly at http://boards.developerforce.com/sforce/?category.id=developers

Developer Workbooks can be accessed directly at http://developer.force.com/workbooks

Code Samples and Best Practices can be found here http://developer.force.com/cookbook

Salesforce.com Developer Documentation can be found here: http://wiki.developerforce.com/page/Documentation

If you would like more information regarding our premier success plans, please visit our site at:  http://www.salesforce.com/services-training/customer-support/

For Now i am closing this case. If you have any issues, please let us know.

Thank you for contacting Salesforce.

 

I've escalated it to our accout manager and he's saying that he has other clients with the same issue.

YaelYael

While our support policies for customers under our Standard plan have change we do work to address any error codes encountered by customers.  I believe I see your case open in our queue with updates from our support representative yesterday. If you’re not seeing the same let me know directly and I will open a new case for you as necessary under your Account.

RadnipRadnip

The case number is: 07078199 I did get a reply from someone in basic developer support saying they are "doing research on it".