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uptime_andrewuptime_andrew 

Mimic Console Behaviour w/ Visualforce

Hello,

 

I have found some documentation on developing for the Service Cloud console, but this does not seem to be the same as the Console.

 

For example, we have a Console layout for Standard Case, which has the List Views:

 

Case

Account

Contact

 

 

If the standard Case View is used, when a Case is loaded thorugh the console, the related Contact and Account are showin the right pane.

 

If I override with a Visualforce page, the Case appears fine, but the right pane is blank.


Any thoughts?

 

OpsterOpster

I was wondering if you found a solution to your question?   I would like to replicate the exact functionality of the sales console in a visualforce page and then extend its functionality.

 

I am hoping to find some source code that can get me started instead of starting from scratch.