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Force TechieForce Techie 

Case Assignment To "Partner Community Login" Licensed Profile User.


When a record of Case is Assigned to (Change the OwnerId field) customer portal user Case's Contact Name(ContactId) is populated with Portal User's Contact. But when Case is assigned to Partner Community Login licensed User the Contact Name field is not populated. I am not getting the reason of this. Please help me, If anyone konws the reason.

Thanks in advance!
Deepak Kumar ShyoranDeepak Kumar Shyoran
There is a profile level permission setting i.e "Transfer Cases"  which allow to transfer cases to other users may be it help you.
Force TechieForce Techie
Hi Deepak,

Thank you! This permission is only related to sharing features on user level and its not effect the Contact Name field of Case. So, I think that is not sufficient for answer.