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Daniel Garcia-Gurtubay 5Daniel Garcia-Gurtubay 5 

Business administration specialist superbadge Challenge #2 Ada Balewa

Hi,

I am not able to get the license and profile set up correctly for Ada Balewa, and I have tried all the licences available.

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Any tip?

Thanks a lot

Dani
Best Answer chosen by Daniel Garcia-Gurtubay 5
Narender Singh(Nads)Narender Singh(Nads)
Hi,
You are choosing the wrong license mate.

Refer to this screenshot.
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All Answers

GhanshyamChoudhariGhanshyamChoudhari
Hi Dani,
In Your org, there must be another user who is using Salesforce license so edit that user and assign different license and for Ada balewa user assigns salesforce license.

Mark as best answer if it helps you.
Thanks,
Ghanshyam Choudhari
Narender Singh(Nads)Narender Singh(Nads)
Hey Dani,

In your org there must be a user which you might had created earlier with salesforce license. For developer edition, there can be only 2 users at max with salesforce license. To make the license available for use, you will have to deactivate a user who is having a salesforce license.

Let me know if it helps.
Thanks!
Daniel Garcia-Gurtubay 5Daniel Garcia-Gurtubay 5
Hi,

I have de-activated any user posible, but myself and the two ones that cannot be de-activated. I only have now Ada active.

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Then, I am able to choose 'Salesforce' License, and with that I tried all the Profiles available. 
The answer stills the same 'Incorrect license and profile'

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Narender Singh(Nads)Narender Singh(Nads)
Hi,
You are choosing the wrong license mate.

Refer to this screenshot.
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This was selected as the best answer
Daniel Garcia-Gurtubay 5Daniel Garcia-Gurtubay 5
Hello,

I apologize because even that I had done a search before and found other stages, it wasnt until now that I found the same problem solved here:
https://developer.salesforce.com/forums/?id=9060G000000MSfGQAW

But Narender put me on the track and suspicous mode, because I had the same problem as the person from last year: once I had choosen an upper license, the system didnt allow me to show in the picklist the Chatter License.

I went to My Company information and checked that i didnt have used any Chatter license:
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I did recreate the user, chose the correct License and Profile and it works!!

Thanks a lot for the help.
Narender Singh(Nads)Narender Singh(Nads)
Happy to help, anytime! :)
Brian KarcinskiBrian Karcinski
Hmmm.  My developer org and playground only have two Salesforce licenses.  I take up one and I still need two more for Shinje and Lincoln.
Narender Singh(Nads)Narender Singh(Nads)
Hi Brian,
If you read carefully, the badge says that User Lincoln should be inactive. And Shinje should be active. This way you can have two users with Salesforce license.
Brian KarcinskiBrian Karcinski
Ah!  Thank you.
Narender Singh(Nads)Narender Singh(Nads)
:D
CESAR NOLASCO 7CESAR NOLASCO 7

Hello all, 

I had a similar issue where I couldn't find the chatter license and mistakenly assigning other licenses to Ada. In the end, I deactivated Ada and any other users as the chart suggests. Created a new user for Ada and problem solved!

Hope this helps

Sumaiya NimbalkarSumaiya Nimbalkar
Hello All, 
Can anyone help me in how to add more values in picklist in Profie ? Since I am not getting the desired option in picklist to choose . 
Henny BakelHenny Bakel
I have the same issue. I need to choose the chatter free license for Ada, but that license does not show up in the picklist for the licenses. 
Nushi DavoudNushi Davoud
Make sure your Org must have Locale : Unite State and Languages : English for complete this Step!! (Both Company and Personal setting)
Sivakumar ptSivakumar pt
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If you are unable to select the specific profile for the user,
- check the other user in the org. has same profile or role, deactivate that user.
After deactivating the user, you can select the licence and profile.
Madhurima Bhattacharjee 6Madhurima Bhattacharjee 6
The license issue happens when you have chosen an upper license before and saved the user. You will not be shown all the licenses now. Create another user to fix the issue. The blog might help -https://www.officegoogle.com/post/business-administration-specialist-superbadge-challenge-2-ada-balewa-issue (https://www.officegoogle.com/post/business-administration-specialist-superbadge-challenge-2-ada-balewa-issue/)/
John Eric TaycoJohn Eric Tayco
I'm having issue, in challenged 2 of Business Administration Specialist. I have to use two 'Salesforce" user licenses but one license was already been given to system administrator and cannot be removed. I need you use it in Lincoln Ulrich and Shinje Tashi but only one salesforce license is available.

For Lincoln Ulrich. if I used other license, I cannot set up and execute marketing campaigns to his accounts because checkbox is disabled unless you use salesforce license.