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Brock NortonBrock Norton 

The process did not set the correct Type value on submitting for approval

I keep getting the following error when trying to check my challenge on "Routing Records with Approvals" on Admin Trail - Intermediate.

Challenge not yet complete... here's what's wrong: 
The process did not set the correct Type value on submitting for approval

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I'm not sure why it isn't approving.  Please help!

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Best Answer chosen by Brock Norton
Himanshu ParasharHimanshu Parashar
Hi Brock,

Here is mine version of that Approval process which worked perfectly.

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You will notice that in Approval steps I don't have any rejection step which is marked as red bold in your Approval process. remove that criteria and it should work.


Thanks,
Himanshu

All Answers

Himanshu ParasharHimanshu Parashar
Hi Brock,

Here is mine version of that Approval process which worked perfectly.

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You will notice that in Approval steps I don't have any rejection step which is marked as red bold in your Approval process. remove that criteria and it should work.


Thanks,
Himanshu
This was selected as the best answer
Brock NortonBrock Norton
Thanks that's what did it.
saran kumar 9saran kumar 9
hello @himanshu ......please help me ...i am getting this error

"The process did not set the correct Type value on submitting for approval"


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Kelly ThorsgardKelly Thorsgard
Was able to complete the challenge by doing the following steps:

Create email template: choose type, name it anything, I used Unfiled Public email templates for the folder, enter trailhead into the subject and description.Saved


Once you have your email template>
Search  
 Account > Fields > Account Custom Fields & Relationships > New

Select picklist
Name it :Type 
For the values select the enter values circle and enter the following :
Prospect
Pending 
Customer

Click Next and Next and Save.

Search Approval Processes > create new approval process> jump start wizard > 
Name it : Approve New Account
See image below for critera :
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Administrator ONLY on the next page,
Select your email template
On the next page move type into the right hand box.
Select Owner and in the right box you should see Account owner.
Save. 

 
Antonio Diaz Alvarez 5Antonio Diaz Alvarez 5

Hi guys.
Complet solution.
Create an approval process that validates when a Prospect Account becomes a Customer

Solvented problem:
When an account is submitted for approval, the approval process doesn't set the correct Type value.

https://www.youtube.com/watch?v=r5eYkyt0nYc

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@Himanshu

Hello, I have done the exact steps as mentioned but still getting the error. What could be the issue ? 

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Ayush Kumar SinghAyush Kumar Singh
I am getting same problem and havenot find any solution till now . Please help me to complete the challenge so that i have a shinning badge. User-added image
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