Bootcamp

ADMINISTRATOR

New to the world of Salesforce administration and ready to hit the ground running? In this track, you'll learn the fundamentals of administering Salesforce, like how to set up new users and ensure that they have access to the data they need. You'll also learn how to import data from external systems, automate business processes, and create reports and dashboards to analyze real-time data.

You will learn how to:

• Apply best practices to become a highly skilled Administrator
• Customize your application, including page layouts, fields, tabs, and business processes
• Create a secure Salesforce environment
• Create reports and dashboards

Intended Audience

This track is ideal for:

• New Salesforce Administrators
• Power users or those in sales operations roles looking to deepen their knowledge

Delivery Method

This track is delivered through a mix of:

• Instructor-led Training (ILT)
• Hands-on lab exercises
• Group discussion

User Interface

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

PLATFORM DEVELOPER

Are you an experienced programmer who already knows how to build programmatic solutions using languages such as Java? Do you have experience using the Salesforce Platform, and are you familiar with the Security and Data Model as well as the declarative capabilities of the platform? If yes, then this track should be the next step in your programming journey. In this track, you'll build upon your existing knowledge and skills to learn how to create programmatic solutions using Salesforce's language, Apex.

You will learn how to:

• Customize business logic using Apex classes and triggers
• Access data in Salesforce using SOQL
• Manipulate records in Salesforce using DML
• Utilize best practices for designing efficient Apex solutions

Intended Audience

This track is ideal for:

• Developers with knowledge of the Salesforce Platform and experience in object-oriented programming who want to transfer their programming skills to the Salesforce Platform

Delivery Method

This track is delivered through a mix of:

• Instructor-led Training (ILT)
• Hands-on lab exercises
• Group discussion

User Interface

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

DECLARATIVE PLATFORM APP BUILDER

Are you ready to experience the power of development using clicks not code? If so, then Declarative Platform App Builder is for you. In this track, you will learn about the Salesforce suite of declarative development tools through a mix of lectures, discussions, and hands-on exercises. You will learn how to extend Salesforce with custom objects, customize user interfaces with Lightning pages and apps, troubleshoot data and record access, generate complex reports and dashboards, automate complex business processes, and much more.

You will learn how to:

• Create your data model and business logic
• Configure and manage security settings
• Customize the user interface
• Automate complex business processes
• Use Lightning to build apps and extend the capabilities of Salesforce

Intended Audience

This track is ideal for:

• Developers looking to get started with app development on the Salesforce Platform

Delivery Method

This track is delivered through a mix of:

• Instructor-led Training (ILT)
• Hands-on lab exercises
• Group discussion

User Interface

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

B2C COMMERCE DEVELOPER

This track is designed to get experienced JavaScript developers up and running on the B2C Commerce Cloud Platform. During this interactive track, developers will gain hands-on experience building and customizing a storefront site using Storefront Reference Architecture. Core programming concepts, relevant files, and scripting language will be explored through the modification of an existing storefront.

You will learn how to:

• Create storefront cartridges and controllers
• Compartmentalize your code with middleware chaining
• Work with models to represent information in usable formats
• Generate dynamic storefront pages using ISML
• Create and configure content slots
• Create pre-filled forms using data binding
• Create a custom hook to configure functionality at a specific point
• Test site performance before go-live

Intended Audience

This track is ideal for:

• Developers who build digital B2C storefronts and have least 2 years of experience with JavaScript programming

Delivery Method

This track is delivered through a mix of:

• Instructor-led Training (ILT)
• Hands-on lab exercises
• Group discussion

Architecture

Salesforce B2C Commerce Cloud has two architectures: SiteGenesis and Storefront Reference Architecture. This track is taught using Storefront Reference Architecture.

MARKETING CLOUD EMAIL MARKETER

This track is designed to get you up and running on the Salesforce Marketing Cloud Email Application. During this interactive track, you'll gain hands-on experience creating emails, sending and tracking results, managing subscriber data, and segmenting data to deliver targeted, relevant messages. You'll also learn about automation tools to automate campaigns and daily tasks.

You will learn how to:

• Create Content Builder emails and describe different testing tools and manual sending options
• Understand the different ways to store data in the Marketing Cloud and how to execute manual and automated imports
• Create targeted, relevant messages utilizing simple and advanced segmentation tools based on subscriber data and behavior
• Automate methods for sending different email communications utilizing triggers, Automation Studio, and Journey Builder

Intended Audience

This track is ideal for:

• Digital email marketers who manage the email channel for their organization

Delivery Method

This track is delivered through a mix of:

• Instructor-led Training (ILT)
• Hands-on lab exercises
• Group discussion

APPLICATION ARCHITECT

If you are interested in building your Application Architect-related expertise, then this track is for you! This track dives into the two cornerstone domains of being an Application Architect: Data Architecture and Management and Sharing and Visibility. Expect a mixture of lecture, demos, hands-on exercises, group collaboration, and class presentations/discussions. Learners will be presented with a case study scenario that will be broken down and digested over the course of several days through iterative exploration. Roll up your sleeves and prepare to journey deep into the Salesforce Platform while learning how to design and build secure, scalable, and high-performing solutions.

You will learn how to:

• Design data models that scale gracefully
• Leverage Salesforce sharing mechanisms at an advanced level
• Evaluate the nuances of field types and pick the right one for the circumstances
• Make data model decisions that minimize record locking and other performance degradations

Intended Audience

This track is ideal for:

• Enterprise Architects, Solution Architects, and Business Analysts working to obtain the Salesforce Application Architect credentials
• Consultants or technical experts working to obtain individual Architect Designer credentials
• Salesforce Developers and Administrators looking to expand their overall capabilities with the Salesforce Platform

Delivery Method

This track is delivered through a mix of:

• Instructor-led Training (ILT)
• Hands-on lab exercises
• Group discussion

User Interface

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.

SYSTEM ARCHITECT

If you are interested in building your Application Architect-related expertise, then this track is for you! This track dives into the two cornerstone domains of being an Application Architect: Data Architecture and Management and Sharing and Visibility. Expect a mixture of lecture, demos, hands-on exercises, group collaboration, and class presentations/discussions. Learners will be presented with a case study scenario that will be broken down and digested over the course of several days through iterative exploration. Roll up your sleeves and prepare to journey deep into the Salesforce Platform while learning how to design and build secure, scalable, and high-performing solutions.If you are interested in building your System Architect-related expertise, then this track is for you! This track dives into the two cornerstone domains of being a System Architect: Integration and Identity. Expect a mixture of lecture, demos, hands-on exercises, group collaboration, and class presentations/discussions. Learners will be presented with a case study scenario that will be broken down and digested over the course of several days through iterative exploration. You will learn about integration patterns, OAuth flows, and identity management concepts. Roll up your sleeves and prepare to journey deep into the Salesforce Platform while learning how to design and build secure, scalable, and high-performing integration and identity solutions.

You will learn how to:

• Recommend appropriate integration patterns (Remote Process Invocation—Request and Reply, Remote Process Invocation—Fire and Forget, Batch Data Synchronization, Remote Call-In, and UI Update Based on Data Changes) to address integration requirements
• Recommend appropriate integration capabilities (SOAP, REST, Bulk, Streaming, Canvas, Workflow outbound, APEX, and Salesforce Connect) to address integration requirements
• Recommend the appropriate SSO flow or OAuth flow to address identity and access management requirements

Intended Audience

This track is ideal for:

• Enterprise Architects, Solution Architects, and Business Analysts working to obtain the Salesforce System Architect credentials
• Consultants or technical experts working to obtain individual Architect Designer credentials
• Salesforce Developers and Administrators looking to expand their overall capabilities with the Salesforce Platform

Delivery Method

This track is delivered through a mix of:

• Instructor-led Training (ILT)
• Hands-on lab exercises
• Group discussion

User Interface

Salesforce has two desktop user interfaces: Lightning Experience and Classic. This track is taught using Lightning Experience.