Tracks

Are you a new Salesforce Administrator or a power user looking to take your skills and knowledge to the next level? If so, this track is for you. Get hands-on and discover how to develop a security model, integrate data from disparate systems, and increase productivity by automating business processes. Create reports and dashboards to increase visibility. Additionally, you’ll learn the foundations of AI, how AI can be used with Salesforce, and responsible AI practices.

You will learn how to:

• Analyze organizational needs and develop a comprehensive security model
• Assess business requirements and build out custom solutions to meet stakeholder needs
• Implement no-code automations to ensure data quality and automate lead and case management
• Use Flow builder to streamline and automate business processes
• Unify and analyze data across the organization with Reports and Dashboards

Audience:

This track is ideal for:

• New Salesforce Administrators
• Sales Operations or power users looking to deepen their Salesforce knowledge
• Anyone looking to earn their Salesforce Administrator credential

Are you an experienced programmer familiar with object-oriented programming concepts, the Salesforce Security and Data Model, and the no-code capabilities of the platform? If so, this track is for you. Get hands-on and use Apex, Salesforce's programming language, to design pro-code solutions that take advantage of no-code customizations. Additionally you’ll learn the foundations of AI, how AI can be used with Salesforce, and responsible AI practices.

You will learn how to:

• Customize business logic using Apex classes and triggers
• Access data in Salesforce using SOQL
• Manipulate records in Salesforce using DML
• Employ best practices for designing efficient Apex solutions

Audience:

This track is ideal for:

• Programmatic developers looking to create customizations to both business logic and UI layers using Apex, Visualforce and Lightning Web Components
• Anyone looking to earn their Salesforce Platform Developer I credential

Are you an administrator looking to understand Data Cloud and how it can, and should be used? If so, this track is for you. Get hands-on with the Data Cloud Starter license and explore Data Cloud’s core capabilities and use cases. Learn how to configure Data Cloud and the modeling skills that are required to prepare your data for a successful Data Cloud implementation. Additionally, you’ll learn the foundations of AI, how AI can be used with Salesforce, and responsible AI practices.

You will learn how to:

• Understand Data Cloud core capabilities and use cases
• Setup, configure, and manage Data Cloud
• Define, map, and model data aligned with best practices for Identity Resolution
• Understand segmentation and activation

Audience:

This track is ideal for:

• Salesforce Administrators preparing for a Data Cloud implementation
• Business Analysts who participate in curating and modeling data for Data Cloud
• Anyone looking to earn their Salesforce Data Cloud Consultant credential

Are you ready to transition your thinking to an Architect mindset and start building your Integration Architect expertise? If so, this track is for you. Dive into the integration domain of the Salesforce platform. Explore integration architecture, capabilities, patterns, security, and the considerations that should be made when architecting a high-performing enterprise integration solution on the Salesforce Platform. Additionally, you’ll learn the foundations of AI, how AI can be used with Salesforce, and responsible AI practices.

You will learn how to:

• Decide between integration architectures
• Decide the right integration capabilities for a solution
• Implement event-driven architecture
• Apply integration security

Audience:

This track is ideal for:

• Aspiring Salesforce Architects
• Salesforce developers and administrators looking to expand their overall capabilities with the Salesforce Platform
• Anyone interested in earning their Salesforce Integration Architect credential