Build with Agentforce

Get hands-on with Agentforce Builder, Data 360, Prompt Builder, and RAG.

Getting Started

Confirm access, set up Agentforce, and prep your org.

Create an agent, add topics and actions, and test in Preview/Simulate.

Ingest CRM + S3 data, unify profiles, and activate unified data back to Salesforce.

Build grounded prompt templates for Pronto storefront and customer-support scenarios.

Ground prompts and agents with unstructured Pronto support documents using retrieval.

Configure Service Cloud routing and deploy an embedded agent experience with Experience Cloud.