ISVforce Guide

Introduction
ISVforce Quick Start
Designing and Building Your App
Packaging and Testing Your App
Passing the Security Review
Publish Your Offering on the AppExchange
Manage Orders
Channel Order App
Channel Order App Objects
Order Types
Order Statuses
Get Started with the Channel Order App
Upgrade the Channel Order App
Manage Orders in the Channel Order App
Channel Order Apex API
Managing Licenses
Provide a Free Trial
Supporting Your AppExchange Customers
Upgrading Your App
Appendices
Glossary
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Channel Order App

The Channel Order App (COA) lets you submit customer orders to Salesforce for billing, revenue sharing, activation, and provisioning.
Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions

The COA is available in English to eligible Salesforce partners. For more information on the Partner Program, including eligibility requirements, visit https://partners.salesforce.com.

Note

With the COA, you can:
  • Submit orders for new customers
  • Submit add-on, upgrade, renewal, reduction, and cancellation orders for existing customers
  • Edit, recall, and clone orders you’ve submitted
  • Delete order drafts
  • View details about your customers, including order history and total annual contract value