declineChat()

Declines a chat request. Available in API version 29.0 or later. This method isn't supported with Omni-Channel in API version 37.0 or later.

Syntax

Name	Type	Description
chatKey	String	The chat key for the request you wish to decline.
callback	function	JavaScript method called upon completion of the method.

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

Name	Type	Description
success	Boolean	`true` if declining the event was successful; `false` if declining the event wasn’t successful.