Industries Common Resources Developer Guide

Industries Common Resources
AI Accelerator and Scoring Framework
Action Launcher
Actionable List Members
Actionable Segmentation
Business Rules Engine
Collections and Recovery
Context Service
Criteria-Based Search and Filter
Data Processing Engine, Batch Management, and Monitor Workflow Services
Digital Lending
Discovery Framework
Decision Explainer
Einstein Relationship Insights
Einstein Standard Invocable Actions
Engagement
Engagement Data Model
Engagement Connect APIs
Engagement API Resources
Engagement API Requests
Engagement API Responses
Custom Field Output
Engagement Attendee Output
Engagement Interaction Create Output
Engagement Interaction Fetch Output
Engagement Interaction IDs Create Output
Engagement Interaction Output
Engagement Topic Output
Engagements ID Output
Engagement Status Output
Apex Reference
Integrate the Engagement Objects Into Your CTI System
Group Membership and Households
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Interest Tagging
Omnistudio
Outcome Management Developer Guide
Outreach List
Process Compliance Navigator
Record Alerts
Record Rollup Definitions
Scheduled Reminders
Sentiment Insights
Service Process Studio
Stage Management
Timeline
Unified Catalog
Virtual Calls
Associated Objects
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
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Engagement Topic Output

Output representation to create an engagement topic record.
Property Name Type Description Filter Group and Version Available Version
customFields Engagement Custom Fields Output The list of custom fields. Small, 56.0 56.0
engagementInteractionId String The ID of the associated engagement interaction record. Small, 55.0 55.0
id String The engagement topic record ID. Small, 55.0 55.0
interactionSummary String The interaction summary of the EngagementTopic. Small, 55.0 55.0
name String The engagement topic record name. Small, 55.0 55.0
ownerId String The Salesforce ID of the person who owns the engagement topic record. Small, 55.0 55.0
parentTopicId String The parent engagement topic record ID. Small, 55.0 55.0
processFailureReason String The process failure reason. Small, 55.0 55.0
processName String The name of the process executed during an engagement interaction. Small, 55.0 55.0
processStatus String The process status. Small, 55.0 55.0
processType String The process type. Small, 55.0 55.0
relatedPersonId String The related person ID. Small, 55.0 55.0
topicId String The engagement topic record ID that’s associated with the parent engagement topic record. Small, 55.0 55.0