ConversationChannelDefinition
Represents a configurable definition of a conversation channel that’s implemented for Interaction Service for Bring Your Own Channel for Messaging and Bring Your Own Channel for CCaaS messaging channels. This object is available in API version 60.0 and later.
This guide only lists certain information for each object. For more information, including descriptions of the fields, see ConversationChannelDefinition in the Object Reference for the Salesforce Platform.
| Field Name | Field Label | Type | Digits | Length | Precision | Scale |
|---|---|---|---|---|---|---|
CapabilitiesSupportsCustomChannelParameters | Supports Custom Channel Parameters | boolean | ||||
CapabilitiesSupportsDoubleOptInConsent | Supports Double Opt-In Consent | boolean | ||||
CapabilitiesSupportsExplicitConsent | Supports Explicit Consent | boolean | ||||
CapabilitiesSupportsImplicitConsent | Supports Implicit Consent | boolean | ||||
CapabilitiesSupportsIsoCountryCode | Supports Iso Country Code | boolean | ||||
CapabilitiesSupportsKeywords | Supports Keywords | boolean | ||||
ConnectedAppOauthLink | Connected App Oauth Link | string | 255 | |||
ConnectedAppType | Connected App Type | picklist | 255 | |||
ConsentOwner | Consent Owner | picklist | 255 | |||
ConversationVendorInfoId | Conversation Vendor Information ID | reference | 18 | |||
CreatedById | Created By ID | reference | 18 | |||
CreatedDate | Created Date | datetime | ||||
CustomEventPayloadField | Custom Field Definition ID | picklist | 255 | |||
CustomEventTypeField | Custom Field Definition ID | picklist | 255 | |||
CustomIconId | Static Resource ID | reference | 18 | |||
CustomPlatformEvent | Custom Object Definition ID | picklist | 255 | |||
CustomerConnectedAppOauthLink | Customer Connected App Oauth Link | string | 255 | |||
DeveloperName | Developer Name | string | 80 | |||
EventCapabilitiesIsInboundAcknwOptionExposed | Partner enabled BYO Inbound Acknowledgements | boolean | ||||
EventCapabilitiesIsProgressIndicatorOptExposed | Partner enabled Bot Progress Indicator | boolean | ||||
EventCapabilitiesIsRoutingWorkResultSupported | Partner enabled Routing work result events | boolean | ||||
EventCapabilitiesIsTypingIndicatorOptionHidden | Partner disabled BYO Typing Indicators | boolean | ||||
Id | Conversation Channel Definition ID | id | 18 | |||
IsConferenceSupported | Is Conference Supported | boolean | ||||
IsDeleted | Deleted | boolean | ||||
Language | Master Language | picklist | 40 | |||
LastModifiedById | Last Modified By ID | reference | 18 | |||
LastModifiedDate | Last Modified Date | datetime | ||||
MasterLabel | Label | string | 80 | |||
MaxParticipantsForCnfrOverride | Maximum Allowed Participants For Conference Override | int | 9 | |||
NamespacePrefix | Namespace Prefix | string | 15 | |||
RoutingOwner | Routing Owner | picklist | 255 | |||
SystemModstamp | System Modstamp | datetime |