AgentWorkSkill DLO Mappings

The AgentWorkSkill object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for AgentWorkSkill

The AgentWorkSkill DLO is mapped to the AgentWorkSkill DMO.

Mapping diagram for AgentWorkSkill DLO to AgentWorkSkill DMO

  • The AgentWorkSkill DLO field DataSourceObject maps to the AgentWorkSkill DMO Object DataSourceObjectId field.
  • The AgentWorkSkill DLO field SkillId maps to the AgentWorkSkill DMO Object SkillId field.
  • The AgentWorkSkill DLO field Name maps to the AgentWorkSkill DMO Object NameInterfaceField field.
  • The AgentWorkSkill DLO field DataSource maps to the AgentWorkSkill DMO Object DataSourceId field.
  • The AgentWorkSkill DLO field AgentWorkId maps to the AgentWorkSkill DMO Object AgentWorkId field.
  • The AgentWorkSkill DLO field Id maps to the AgentWorkSkill DMO Object Id field.
  • The AgentWorkSkill DLO field SkillLevel maps to the AgentWorkSkill DMO Object SkillLevel field.