ContactRequest DLO Mappings

The ContactRequest object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for ContactRequest

The ContactRequest DLO is mapped to the ContactRequest DMO.

Mapping diagram for ContactRequest DLO to ContactRequest DMO

  • The ContactRequest DLO field DataSource maps to the ContactRequest DMO Object DataSourceId field.
  • The ContactRequest DLO field DataSourceObject maps to the ContactRequest DMO Object DataSourceObjectId field.
  • The ContactRequest DLO field Id maps to the ContactRequest DMO Object Id field.
  • The ContactRequest DLO field IsCallbackBoolean maps to the ContactRequest DMO Object IsCallback field.
  • The ContactRequest DLO field Name maps to the ContactRequest DMO Object ContactRequestName field.
  • The ContactRequest DLO field PreferredChannel maps to the ContactRequest DMO Object PreferredChannel field.
  • The ContactRequest DLO field PreferredPhone maps to the ContactRequest DMO Object PreferredPhone field.
  • The ContactRequest DLO field RequestDescription maps to the ContactRequest DMO Object RequestDescription field.
  • The ContactRequest DLO field RequestReason maps to the ContactRequest DMO Object RequestReason field.
  • The ContactRequest DLO field SfdcOrganizationId maps to the ContactRequest DMO Object InternalOrganizationId field.
  • The ContactRequest DLO field Status maps to the ContactRequest DMO Object Status field.
  • The ContactRequest DLO field WhatId maps to the ContactRequest DMO Object WhatId field.
  • The ContactRequest DLO field WhatObject maps to the ContactRequest DMO Object WhatObject field.
  • The ContactRequest DLO field WhoId maps to the ContactRequest DMO Object WhoId field.
  • The ContactRequest DLO field WhoObject maps to the ContactRequest DMO Object WhoObject field.