PublicComplaint DLO Mappings

The PublicComplaint object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for PublicComplaint

The PublicComplaint DLO is mapped to the Complaint DMO.

Mapping diagram for PublicComplaint DLO to Complaint DMO

  • The PublicComplaint DLO field AccountId maps to the Complaint DMO Object AccountId field.
  • The PublicComplaint DLO field AccountId maps to the Complaint DMO Object PartyId field.
  • The PublicComplaint DLO field BusinessAddress maps to the Complaint DMO Object BusinessAddress field.
  • The PublicComplaint DLO field BusinessName maps to the Complaint DMO Object BusinessName field.
  • The PublicComplaint DLO field Comments maps to the Complaint DMO Object Comments field.
  • The PublicComplaint DLO field ComplaintSubType maps to the Complaint DMO Object ComplaintSubType field.
  • The PublicComplaint DLO field ComplaintType maps to the Complaint DMO Object ComplaintType field.
  • The PublicComplaint DLO field DataSource maps to the Complaint DMO Object DataSourceId field.
  • The PublicComplaint DLO field DataSourceObject maps to the Complaint DMO Object DataSourceObjectId field.
  • The PublicComplaint DLO field Description maps to the Complaint DMO Object Description field.
  • The PublicComplaint DLO field Email maps to the Complaint DMO Object Email field.
  • The PublicComplaint DLO field FirstName maps to the Complaint DMO Object FirstName field.
  • The PublicComplaint DLO field Id maps to the Complaint DMO Object Id field.
  • The PublicComplaint DLO field IsReporterConfidential maps to the Complaint DMO Object IsReporterConfidential field.
  • The PublicComplaint DLO field LastName maps to the Complaint DMO Object LastName field.
  • The PublicComplaint DLO field Mapped_Incident_Date maps to the Complaint DMO Object IncidentDate field.
  • The PublicComplaint DLO field MobileNumber maps to the Complaint DMO Object MobileNumber field.
  • The PublicComplaint DLO field Name maps to the Complaint DMO Object NameInterfaceField field.
  • The PublicComplaint DLO field Priority maps to the Complaint DMO Object ComplaintPriority field.
  • The PublicComplaint DLO field ReporterAddress maps to the Complaint DMO Object ReporterAddress field.
  • The PublicComplaint DLO field ReporterCategory maps to the Complaint DMO Object ComplaintReporterCategory field.
  • The PublicComplaint DLO field ReporterOrganization maps to the Complaint DMO Object ReporterOrganizationName field.
  • The PublicComplaint DLO field Status maps to the Complaint DMO Object ComplaintStatus field.
  • The PublicComplaint DLO field Subject maps to the Complaint DMO Object Subject field.
  • The PublicComplaint DLO field OwnerId maps to the Complaint DMO Object OwnerId field.
  • The PublicComplaint DLO field CreatedDate maps to the Complaint DMO Object CreatedDateTime field.
  • The PublicComplaint DLO field ResolutionSummary maps to the Complaint DMO Object ResolutionSummary field.
  • The PublicComplaint DLO field ProductType maps to the Complaint DMO Object ComplaintProductType field.
  • The PublicComplaint DLO field ComplaintKeyword maps to the Complaint DMO Object ComplaintsKeywordText field.