Service Request DMO

Object API Name: std__ServiceRequestDmo__dlm
Category: Unassigned
Availability: Available in 254 and later versions
Primary Key Field: Id

• SubmitterId has a FOREIGNKEY relationship with the User DMO Id field.
• ServiceProcessDefinitionId has a FOREIGNKEY relationship with the Service Process Definition DMO Id field.
• LastModifiedById has a FOREIGNKEY relationship with the User DMO Id field.
• ServiceRequest2SubmitterIdAccountId has a FOREIGNKEY relationship with the Account DMO Id field.
• OwnerId has a FOREIGNKEY relationship with the User DMO Id field.
• SvcRqstPntSvcRqstIdServiceRequestId has a FOREIGNKEY relationship with the Service Request DMO Id field.
• OwnerId has a FOREIGNKEY relationship with the User Group DMO Id field.
• SvcRequestAssignedGroupIdUserGroupId has a FOREIGNKEY relationship with the User Group DMO Id field.
• CreatedById has a FOREIGNKEY relationship with the User DMO Id field.
• AssignedUserId has a FOREIGNKEY relationship with the User DMO Id field.

• AssignedGroupId
• AssignedUserId
• cdp_sys_record_currency
• ClosedDateTime
• CreatedById
• CreatedDate
• DataSourceId
• DataSourceObjectId
• Description
• Id
• InternalOrganizationId
• IsClosed
• IsPaused
• LastModifiedById
• LastModifiedDate
• MilestoneStatus
• NameInterfaceField
• OwnerId
• OwnerObject
• ParentServiceRequestId
• PriorityTxt
• ResolutionDateTime
• ResolutionSummaryTxt
• ServiceProcessDefinitionId
• ServiceRequestType
• SlaEndDateTime
• SlaPauseDateTime
• SlaStartDateTime
• Status
• StatusCode
• SubjectTxt
• SubmitterId
• SubmitterObject
• SystemModDateTime

• Field API Name: std__AssignedGroupId__c
• Data Type: TEXT
• Description: The user group assigned to the service request.

• Field API Name: std__AssignedUserId__c
• Data Type: TEXT
• Description: The user assigned to the service request.

• Field API Name: std__cdp_sys_record_currency__c
• Data Type: TEXT
• Description: System-generated metadata field that stores a 3-letter ISO currency code.

• Field API Name: std__ClosedDateTime__c
• Data Type: DATETIME
• Description: Date and Time when the service request was closed.

• Field API Name: std__CreatedById__c
• Data Type: TEXT
• Description: The user who created this record.

• Field API Name: std__CreatedDate__c
• Data Type: DATETIME
• Description: The date and time when this record was created.

• Field API Name: std__DataSourceId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__DataSourceObjectId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__Description__c
• Data Type: TEXT
• Description: A detailed description of the service request.

• Field API Name: std__Id__c
• Data Type: TEXT
• Description: Required. A unique, system-generated identifier for this ServiceRequest record. Maximum size is 15 characters.

• Field API Name: std__InternalOrganizationId__c
• Data Type: TEXT
• Description: A unique, system-generated identifier for this record.

• Field API Name: std__IsClosed__c
• Data Type: TEXT
• Description: Indiactes if the service request is closed or not.

• Field API Name: std__IsPaused__c
• Data Type: TEXT
• Description: Indicates if the SLA timer is paused or not.

• Field API Name: std__LastModifiedById__c
• Data Type: TEXT
• Description: The user who last modified this record.

• Field API Name: std__LastModifiedDate__c
• Data Type: DATETIME
• Description: The date and time when this record was last modified.

• Field API Name: std__MilestoneStatus__c
• Data Type: TEXT
• Description: Information about the milestone the service request reached.

• Field API Name: std__NameInterfaceField__c
• Data Type: TEXT
• Description: Name of this record.

• Field API Name: std__OwnerId__c
• Data Type: TEXT
• Description: The owner of the service request record.

• Field API Name: std__OwnerObject__c
• Data Type: TEXT
• Description: Indicates the object type of the Owner field.

• Field API Name: std__ParentServiceRequestId__c
• Data Type: TEXT
• Description: The parent request that this service request belongs to.

• Field API Name: std__PriorityTxt__c
• Data Type: TEXT
• Description: Priority of a service request.

• Field API Name: std__ResolutionDateTime__c
• Data Type: DATETIME
• Description: The date and time when the service request was resolved.

• Field API Name: std__ResolutionSummaryTxt__c
• Data Type: TEXT
• Description: Resolution summary for the service request.

• Field API Name: std__ServiceProcessDefinitionId__c
• Data Type: TEXT
• Description: Reference to the associated service process definition.

• Field API Name: std__ServiceRequestType__c
• Data Type: TEXT
• Description: Specifies the type of a service request.

• Field API Name: std__SlaEndDateTime__c
• Data Type: DATETIME
• Description: The date and time when the SLA timer ended.

• Field API Name: std__SlaPauseDateTime__c
• Data Type: DATETIME
• Description: The date and time when the SLA timer was paused.

• Field API Name: std__SlaStartDateTime__c
• Data Type: DATETIME
• Description: The date and time when the SLA timer started.

• Field API Name: std__Status__c
• Data Type: TEXT
• Description: Specifies the status of a service request.

• Field API Name: std__StatusCode__c
• Data Type: TEXT
• Description: The code that displays the status of the service request lifecycle.

• Field API Name: std__SubjectTxt__c
• Data Type: TEXT
• Description: A short description of the service request.

• Field API Name: std__SubmitterId__c
• Data Type: TEXT
• Description: Reference to the user who submit the request.

• Field API Name: std__SubmitterObject__c
• Data Type: TEXT
• Description: Indicates the object type of the Submitter field.

• Field API Name: std__SystemModDateTime__c
• Data Type: DATETIME
• Description: The date and time when this record was last modified by the system.