SvcCatalogRequest DLO Mappings

The SvcCatalogRequest object is a Salesforce standard object that you can ingest and map to Data Model Objects (DMOs) for use in Data Cloud-powered features and agents.

Object Mapping Diagram for SvcCatalogRequest

The SvcCatalogRequest DLO is mapped to the ServiceRequest DMO.

Mapping diagram for SvcCatalogRequest DLO to ServiceRequest DMO

  • The SvcCatalogRequest DLO field DataSource maps to the ServiceRequest DMO Object DataSourceId field.
  • The SvcCatalogRequest DLO field CreatedDate maps to the ServiceRequest DMO Object CreatedDate field.
  • The SvcCatalogRequest DLO field SubmitterId maps to the ServiceRequest DMO Object SubmitterId field.
  • The SvcCatalogRequest DLO field SvcCatalogItemDefinitionId maps to the ServiceRequest DMO Object ServiceProcessDefinitionId field.
  • The SvcCatalogRequest DLO field Id maps to the ServiceRequest DMO Object Id field.
  • The SvcCatalogRequest DLO field ClosedDate maps to the ServiceRequest DMO Object ClosedDateTime field.
  • The SvcCatalogRequest DLO field IsClosed maps to the ServiceRequest DMO Object IsClosed field.
  • The SvcCatalogRequest DLO field DataSourceObject maps to the ServiceRequest DMO Object DataSourceObjectId field.
  • The SvcCatalogRequest DLO field Name maps to the ServiceRequest DMO Object NameInterfaceField field.