Catalog Interaction
Use a catalog interaction to capture when a customer interacts with various tracking items. For example, a product or a blog post.
The interaction names are treated as a catalog interaction.
| Interaction Name | Value |
|---|---|
| SalesforceInteractions.CatalogObjectInteractionName.CommentCatalogObject | Comment Catalog Object |
| SalesforceInteractions.CatalogObjectInteractionName.FavoriteCatalogObject | Favorite Catalog Object |
| SalesforceInteractions.CatalogObjectInteractionName.QuickViewCatalogObject | Quick View Catalog Object |
| SalesforceInteractions.CatalogObjectInteractionName.ReviewCatalogObject | Review Catalog Object |
| SalesforceInteractions.CatalogObjectInteractionName.ShareCatalogObject | Share Catalog Object |
| SalesforceInteractions.CatalogObjectInteractionName.ViewCatalogObject | View Catalog Object |
| SalesforceInteractions.CatalogObjectInteractionName.ViewCatalogObjectDetail | View Catalog Object Detail |
Catalog interaction fields:
| Field Name | Field Type | Description |
|---|---|---|
catalogObject.attributes | object | A dictionary of user-supplied values. |
catalogObject.id | string | Required. A unique id representing the catalog object. |
catalogObject.relatedCatalogObjects | object | A dictionary of related catalog objects. |
catalogObject.type | string | Required. A type name representing the catalog object. |
name | string | Required. The event names. |
Here’s how a catalog interaction is captured using the Web SDK.
Here’s how a catalog interaction is captured using the sitemap.
See Also