Order Interaction
An order interaction is an ecommerce event that captures actions performed by a user to manage new, in progress, or completed orders.
The interaction names are treated as an order interaction:
| Name | Value |
|---|---|
| SalesforceInteractions.OrderInteractionName.Cancel | Cancel |
| SalesforceInteractions.OrderInteractionName.Deliver | Deliver |
| SalesforceInteractions.OrderInteractionName.Exchange | Exchange |
| SalesforceInteractions.OrderInteractionName.Preorder | Preorder |
| SalesforceInteractions.OrderInteractionName.Purchase | Purchase |
| SalesforceInteractions.OrderInteractionName.Ship | Ship |
| SalesforceInteractions.OrderInteractionName.Return | Return |
Order interaction fields:
| Field Name | Field Type | Description |
|---|---|---|
| name | string | Required. The event names. |
| order.attributes | object | A user-supplied value. |
| order.currency | string | The currency of the order. |
| order.lineItems | Line Item Data | An array of Line Item Data values. |
| order.id | string | Required. A unique identifier representing the order. |
| order.totalValue | number | Required. The total value of the order. |
Here’s how an order interaction is captured using the Web SDK.
Here’s how an order interaction is captured using the Sitemap.
See Also