Standard Data Model Objects (DMOs)
Data model objects (DMOs) are groupings of data created from data streams, insights, and other sources. Find reference information about the standard DMOs found in Data Cloud.
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The Account DMO is a Data Cloud data model object (DMO) for how a party wants to interact with your company.
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The Account Contact DMO is a Data Cloud data model object (DMO) for an individual who has a role specific to an account.
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The Affiliation DMO is a Data Cloud data model object (DMO) for affiliation or how to map Marketing Cloud Engagement business unit use case data.
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The Agent Service Presence DMO is a Data Cloud data model object (DMO) for a user's real-time presence status.
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The Agent Work DMO is a Data Cloud data model object (DMO) for a work assignment that's been routed to an agent.
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The Agent Work Skill DMO is a Data Cloud data model object (DMO) for a skill that's used to route a work assignment to an agent.
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The Applicant DMO is a Data Cloud data model object (DMO) for an individual or group that's requesting something from an organization, such as a loan or admission to a university.
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Asset Service Level Objective DMO
The Asset Service Level Objective (SLO) DMO is a Data Cloud data model object (DMO) for SLO data that's transmitted over a network, such as a computer network or a telecommunications network. SLO data stores details, such as source and destination IP addresses, timestamps, and data types (for example, TCP and UDP).
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Asset Service Level Objective Consequence DMO
The Asset Service Level Objective (SLO) Consequence DMO is a Data Cloud data model object (DMO) for network communications data that's sent over a network when the SLO isn't met. These are computer networks or telecommunications networks that include all data packets sent and received over a network, such as emails, voice calls, video streaming, web browsing, or any other type of data transfer.
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The Authorization Form DMO is a Data Cloud data model object (DMO) for a set of terms and conditions, such as a privacy policy, a contract, or consent forms.
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Authorization Form Consent DMO
The Authorization Form Consent DMO is a Data Cloud data model object (DMO) for capturing where, when, and how a party gives consent for a form, a set of terms and conditions, or a privacy policy.
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Authorization Form Data Use DMO
The Authorization Form Data Use DMO is a Data Cloud data model object (DMO) for the data uses consented to in an authorization form.
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The Authorization Form Text DMO is a Data Cloud data model object (DMO) for an authorization form's text and language settings.
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The Benefit Action DMO is a Data Cloud data model object (DMO) for actions triggered when a program benefit is assigned to a loyalty program member.
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The Benefit Type DMO is a Data Cloud data model object (DMO) for the types of benefits of a loyalty program, such as healthcare, financial, and loyalty.
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The Brand DMO is a Data Cloud data model object (DMO) for the product's brand, such as Northern Trail Outfitters.
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The Card Account DMO is a Data Cloud data model object (DMO) for a financial tool offered by a bank as a type of loan, with a line of revolving credit that you can access via your card and your card's account.
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The Case DMO is a Data Cloud data model object (DMO) for support cases based on recorded issues, such as a laptop connectivity problem.
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The Case Update DMO is a Data Cloud data model object (DMO) for historical information about changes made to the associated case.
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Communication Subscription DMO
The Communication Subscription DMO is a Data Cloud data model object (DMO) for a customer's subscription preferences for a specific communication.
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Communication Subscription Channel Type DMO
The Communication Subscription Channel Type DMO is a Data Cloud data model object (DMO) for the engagement channel where a customer can be contacted for a communication subscription.
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Communication Subscription Consent DMO
The Communication Subscription Consent DMO is a Data Cloud data model object (DMO) for a customer's engagement or communication channel preferences.
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Communication Subscription Timing DMO
The Communication Subscription Timing DMO is a Data Cloud data model object (DMO) for a customer's timing preferences for receiving a communication subscription.
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The Consent Action DMO is a Data Cloud data model object (DMO) for what a user consents to regarding their data, such as data collection or web activity tracking.
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The Consent Status DMO is a Data Cloud data model object (DMO) for the status of consent, such as opted in or opted out of data collection.
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The Contact Point Address DMO is a Data Cloud data model object (DMO) for the mailing address of a party.
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The Contact Point App DMO is a Data Cloud data model object (DMO) for the software application of a party on a specific device.
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The Contact Point Consent DMO is a Data Cloud data model object (DMO) for the consent details for a specific contact point, including the date, method, duration, and whether the party has double opted-in.
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The Contact Point Digital ID DMO is a Data Cloud data model object (DMO) for enabling customers to ingest, harmonize, and activate various types of digital identifiers along with their values. This object supports known and anonymous first-party identifiers.
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The Contact Point Email DMO is a Data Cloud data model object (DMO) for the email address of a party.
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The Contact Point Phone DMO is a Data Cloud data model object (DMO) for the phone number of a party.
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The Contact Point Social DMO is a Data Cloud data model object (DMO) for the social media handle for a party, such as @trustednews on Twitter.
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Conversation Entry Transcript Excerpt DMO
The Conversation Entry Transcript Excerpt DMO is a Data Cloud data model object (DMO) for a portion of a transcript from a conversation entry, for example, "I need to cancel my order."
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The Conversation Reason DMO is a Data Cloud data model object (DMO) for the reason a conversation started. It contains aggregated metrics for excerpts, such as cancel order, update order, and check on order status.
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Conversation Reason Category DMO
The Conversation Reason Category DMO is a Data Cloud data model object (DMO) for a grouping of conversation reasons that have the same overall topic. It contains aggregated metrics for the associated conversation reasons, such as order management, payments, and account management.
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Conversation Reason Report Definition DMO
The Conversation Reason Report Definition DMO is a Data Cloud data model object (DMO) for an overview of the conversational data structure, including groups of conversation reasons and excerpts.
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Conversation Reason Report Segment Def DMO
The Conversation Reason Report Segment Def DMO is a Data Cloud data model object (DMO) for a segment definition of a conversation reason report.
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The Data Use Legal Basis DMO is a Data Cloud data model object (DMO) for the legal reason for contacting a customer, such as billing or a contract.
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The Data Use Purpose DMO is a Data Cloud data model object (DMO) for the purpose of contacting a prospect or customer, such as billing, marketing, or surveys.
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Data Use Purpose Consent Action DMO
The Data Use Purpose Consent Action DMO is a Data Cloud data model object (DMO) for an individual's consent preferences for consent actions.
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The Deposit Account DMO is a Data Cloud data model object (DMO) for a subtype of a financial account, such as a savings account.
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The Device DMO is a Data Cloud data model object (DMO) for a specific electronic unit you want to track signals from, such as a refrigerator, watch, or car.
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Device Application Engagement DMO
The Device Application Engagement DMO is a Data Cloud data model object (DMO) for data about device engagement, such as mobile app usage.
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Device Application Template DMO
The Device Application Template DMO is a Data Cloud data model object (DMO) for a reusable standard format for applications to exchange information between devices.
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The Email Engagement DMO is a Data Cloud data model object (DMO) for data captured from various sources about engagement in the email channel.
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The Email Message DMO is a Data Cloud data model object (DMO) for an email message, which can be in SMS or HTML format, and attachments sent or received over the network.
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The Email Publication DMO is a Data Cloud data model object (DMO) for a publication, such as a campaign or an orchestration, used in the email channel.
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The Email Template DMO is a Data Cloud data model object (DMO) for the standard form of an email message that can be personalized and customized based on a campaign.
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The Engagement Channel Type DMO is a Data Cloud data model object (DMO) for the channels supported by individual preferences. For example, individuals can set consent preferences for SMS but not for a phone call.
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Engagement Channel Type Consent DMO
The Engagement Channel Type Consent DMO is a Data Cloud data model object (DMO) for an individual's consent preferences specific to a type of communication, such as email.
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The Engagement Topic DMO is a Data Cloud data model object (DMO) for the topics discussed by a customer and other attendees during an engagement. An engagement can have multiple topics, such as campaigns, promotions, opportunities, and tasks.
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The Financial Account DMO is a Data Cloud data model object (DMO) for a financial account held at a financial institution, such as a bank.
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The Financial Account Balance DMO is a Data Cloud data model object (DMO) for the types of balances associated with a financial account.
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The Financial Account Fee DMO is a Data Cloud data model object (DMO) for fees associated with a financial account.
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Financial Account Interest Rate DMO
The Financial Account Interest Rate DMO is a Data Cloud data model object (DMO) for the interest rate associated with a financial account.
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The Financial Account Limit DMO is a Data Cloud data model object (DMO) for the limits associated with a financial account.
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The Financial Account Party DMO is a Data Cloud data model object (DMO) for the role of an organization account or person account related to a financial account.
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Financial Account Transaction DMO
The Financial Account Transaction DMO is a Data Cloud data model object (DMO) for the transactions related to a financial account, such as credit or debit.
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The Financial Application DMO is a Data Cloud data model object (DMO) for standard data entry structure used to request something for financial purposes, such as a loan.
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Financial Application Item DMO
The Financial Application Item DMO is a Data Cloud data model object (DMO) for an item in an application and its related financial product and attributes.
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Financial Application Item Proposal DMO
The Financial Application Item Proposal DMO is a Data Cloud data model object (DMO) for the terms attached to the scheme to sanction a loan.
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The Financial Customer DMO is a Data Cloud data model object (DMO) for an extension of an account to capture financial services attributes.
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The Financial Goal DMO is a Data Cloud data model object (DMO) for an amount of money needed to achieve a financial goal, such as education or a home purchase.
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The Financial Goal Funding DMO is a Data Cloud data model object (DMO) for a financial goal of an individual or person account that requires funding.
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The Financial Goal Party DMO is a Data Cloud data model object (DMO) for an association between a financial goal with a related party.
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The Financial Holding DMO is a Data Cloud data model object (DMO) for the financial holdings associated with an account or a financial account.
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The Financial Plan DMO is a Data Cloud data model object (DMO) for a financial plan for a person account.
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The Financial Security DMO is a Data Cloud data model object (DMO) for a financial holding in relation to an account or a financial account, such as securities, bonds, or mutual funds.
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The Flow DMO is a Data Cloud data model object (DMO) for the details about a flow business process.
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The Flow Element DMO is a Data Cloud data model object (DMO) for the details about a single element within a flow version.
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The Flow Element Run DMO is a Data Cloud data model object (DMO) for the status of a single element executed within a flow run.
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The Flow Run DMO is a Data Cloud data model object (DMO) for the details about a single execution of a flow.
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The Flow Version DMO is a Data Cloud data model object (DMO) for the details about a version of a flow.
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The Flow Version Occurrence DMO is a Data Cloud data model object (DMO) for an instance of a recurring flow that runs on a schedule. For example, a flow runs weekly on Wednesdays and creates an occurrence each time it runs.
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The Goods Product DMO is a Data Cloud data model object (DMO) for a specific product, such as a carton of milk or a set of towels.
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The Individual DMO is a Data Cloud data model object (DMO) for contacts, customers, or other people interested in your company's products or services.
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The Insurance Policy DMO is a Data Cloud data model object (DMO) for an insurance policy, such as home or life.
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The Interest Tag Definition DMO is a Data Cloud data model object (DMO) for products, services, and features that a party has expressed interest in.
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The Investment Account DMO is a Data Cloud data model object (DMO) for a type of a financial account, such as a brokerage, an investment, or retirement accounts.
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Knowledge Article Engagement DMO
The Knowledge Article Engagement DMO is a Data Cloud data model object (DMO) for user engagement details related to a knowledge article.
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The Lead DMO is a Data Cloud data model object (DMO) for a person or company that shows interest in another company's products or services.
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The Loan Account DMO is a Data Cloud data model object (DMO) for a type of a financial account that's used for loans.
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The Loyalty Benefit DMO is a Data Cloud data model object (DMO) for a perk or enhacement that's available to members of a loyalty program, such as waived airline baggage fees, complimentary hotel stays, or a rental car upgrade.
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The Loyalty Benefit Type DMO is a Data Cloud data model object (DMO) for the type of loyalty benefit, such as rewards or gift cards.
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The Loyalty Journal Subtype DMO is a Data Cloud data model object (DMO) for a subtype of a loyalty journal type, such as a watched video or product review.
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The Loyalty Journal Type DMO is a Data Cloud data model object (DMO) for the type of loyalty journal, such as accrual, redemption, signup, or expiration.
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The Loyalty Ledger DMO is a Data Cloud data model object (DMO) for the points credited or debited for a loyalty program member across various transactions.
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The Loyalty Member Currency DMO is a Data Cloud data model object (DMO) for the value a loyalty member selects to receive, such as airline miles or points.
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The Loyalty Member Tier DMO is a Data Cloud data model object (DMO) for the benefit tier within the program that a member is assigned to.
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The Loyalty Partner Product DMO is a Data Cloud data model object (DMO) for a product offered by a loyalty program partner, such as a coupon from another company.
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The Loyalty Program DMO is a Data Cloud data model object (DMO) for a strategy designed to encourage customers to remain loyal to the business associated with the program.
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The Loyalty Program Currency DMO is a Data Cloud data model object (DMO) for the value or currency that the loyalty program offers to customers.
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The Loyalty Program Member DMO is a Data Cloud data model object (DMO) for a person who has joined a loyalty program.
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Loyalty Program Member Promotion DMO
The Loyalty Program Member Promotion DMO is a Data Cloud data model object (DMO) for a promotion that's available to a loyalty program member. For example, a loyalty program allows double points on outdoor furniture purchases.
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The Loyalty Program Partner DMO is a Data Cloud data model object (DMO) for companies with loyalty program offerings.
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The Loyalty Tier DMO is a Data Cloud data model object (DMO) for a level in a loyalty program, where members receive better benefits as they move up the hierarchy.
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The Loyalty Tier Benefit DMO is a Data Cloud data model object (DMO) for a benefit that's available in a specific loyalty member tier.
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The Loyalty Tier Group DMO is a Data Cloud data model object (DMO) for loyalty programs that have multiple tiers of benefits. Tiers can be organized based on objectives, such as lifetime, marketing, or regular.
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Loyalty Transaction Journal DMO
The Loyalty Transaction Journal DMO is a Data Cloud data model object (DMO) for a collection of transactions related to a loyalty program.
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The Market Journey Activity DMO is a Data Cloud data model object (DMO) for a step or activity within a journey in Salesforce Journey Builder.
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The Market Segment DMO is a Data Cloud data model object (DMO) for the grouping of people who share one or more common characteristics for marketing purposes.
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The Master Product DMO is a Data Cloud data model object (DMO) for data about a company's products.
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The Member Benefit DMO is a Data Cloud data model object (DMO) for a benefit that's available within a loyalty program that a member qualifies for and has elected to receive.
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The Message Engagement DMO is a Data Cloud data model object (DMO) for a user's engagement with a marketing message.
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The Network Usage DMO is a Data Cloud data model object (DMO) for data that's transmitted over a network, such as a computer network or a telecommunications network. Network communications data stores details, such as source and destination IP addresses, timestamps, and data types (for example, TCP and UDP).
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The Operating Hours DMO is a Data Cloud data model object (DMO) for the availability of a business or business function.
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The Opportunity DMO is a Data Cloud data model object (DMO) for deals or sales that are in progress.
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The Opportunity Product DMO is a Data Cloud data model object (DMO) for a specific product or service being purchased and delivered to the client or prospect.
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The Order Delivery Method DMO is a Data Cloud data model object (DMO) for the order and delivery methods for products or service fulfillment.
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The Party DMO is a Data Cloud data model object (DMO) for information about your contacts or clients.
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The Party Consent DMO is a Data Cloud data model object (DMO) for an individual's consent preferences.
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The Party Expense DMO is a Data Cloud data model object (DMO) for the expense incurred by an individual or account.
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The Party Financial Asset DMO is a Data Cloud data model object (DMO) for a financial asset associated with an individual or an organization, such as owned property.
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The Party Financial Liability DMO is a Data Cloud data model object (DMO) for a financial liability associated with an individual or an organization, such as a mortgage or loan.
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The Party Identification DMO is a Data Cloud data model object (DMO) for the ways to identify a party, such as a driver's license or a birth certificate.
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The Party Income DMO is a Data Cloud data model object (DMO) for the income of an individual or a business. Income can come from salaries, commissions, fees, or rental properties.
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The Party Interest Tag DMO is a Data Cloud data model object (DMO) for the association of a party with an interest tag.
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The Payment Method DMO is a Data Cloud data model object (DMO) for the way a customer pays for a transaction.
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The Person Life Event DMO is a Data Cloud data model object (DMO) for a major life event for an individual.
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The Privacy Consent Log DMO is a Data Cloud data model object (DMO) for information about a user's requested consent and privacy information.
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The Product Browse Engagement DMO is a Data Cloud data model object (DMO) for data captured from a user action, such as searching for products or viewing a list of products.
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The Product Catalog DMO is a Data Cloud data model object (DMO) for a company's inventory or merchandising catalog.
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The Product Catalog Category DMO is a Data Cloud data model object (DMO) for a category of a product catalog, such as shoes, trucks, or housewares.
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The Product Category DMO is a Data Cloud data model object (DMO) for the types of products a company offers, such as shoes or cleaning services.
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The Product Category Product DMO is a Data Cloud data model object (DMO) for assigning products to categories. For example, you can identify that a specific shoe belongs to the running category.
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The Product Order Engagement DMO is a Data Cloud data model object (DMO) for a user's online shopping order data.
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The Promotion DMO is a Data Cloud data model object (DMO) for loyalty promotion details, such as the type of promotion.
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Promotion Loyalty Partner Product DMO
The Promotion Loyalty Partner Product DMO is a Data Cloud data model object (DMO) for the promotion of a product that a partner is co-marketing to loyalty program members.
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The Record Alert DMO is a Data Cloud data model object (DMO) for the alerts for an account.
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The Sales Order DMO is a Data Cloud data model object (DMO) for current and pending sales orders.
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The Sales Order Product DMO is a Data Cloud data model object (DMO) for a product or service being sold to the customer as part of a sales order.
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The Sales Store DMO is a Data Cloud data model object (DMO) for a retail establishment where items are sold to the public.
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The Service Presence Status DMO is a Data Cloud data model object (DMO) for a status that can be assigned to a service channel, such as available for leads, out for lunch, or busy.
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The Shopping Cart Engagement DMO is a Data Cloud data model object (DMO) for data captured from user actions, such as adding and removing items from a shopping cart.
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The Shopping Cart Event Type DMO is a Data Cloud data model object (DMO) for a customer interaction with a shopping cart on a commerce site.
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Shopping Cart Product Engagement DMO
The Shopping Cart Product Engagement DMO is a Data Cloud data model object (DMO) for data captured from user actions, such as adding and removing items from a shopping cart.
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The Skill DMO is a Data Cloud data model object (DMO) for the proficiency, competence, or expertise an employee has, which is valuable to the organization's mission.
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The SMS Publication DMO is a Data Cloud data model object (DMO) for the process that sends out a set of text (SMS) messages to multiple recipients.
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The SMS Template DMO is a Data Cloud data model object (DMO) for a reusable, standard format for text (SMS) messages.
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The Software Application DMO is a Data Cloud data model object (DMO) for a program or group of programs designed for end users, such as a shopping application, and the associated permission settings.
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The Survey DMO is a Data Cloud data model object (DMO) for a structured set of questions that collects information or feedback from respondents.
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The Survey Invitation DMO is a Data Cloud data model object (DMO) for an invitation sent to a participant to complete a survey.
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The Survey Question DMO is a Data Cloud data model object (DMO) for a specific question in a survey.
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The Survey Question Response DMO is a Data Cloud data model object (DMO) for a participant's answer to a specific question.
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The Survey Question Section DMO is a Data Cloud data model object (DMO) for a section in a survey, such as the title or multiple choice selections.
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The Survey Response DMO is a Data Cloud data model object (DMO) for an answer to a survey question.
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The Survey Subject DMO is a Data Cloud data model object (DMO) for the association of a survey with another object, such as an account or a case.
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The Survey Version DMO is a Data Cloud data model object (DMO) for a version of a survey.
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The User DMO is a Data Cloud data model object (DMO) for an account, a person, or a machine that can log in and use the deployed software system.
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The User Group DMO is a Data Cloud data model object (DMO) for a grouping of system users with common characteristics to simplify the granting of privileges and access to resources.
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The Voucher DMO is a Data Cloud data model object (DMO) for a document that authorizes the disbursement of cash or credit for a purchase or expense.
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The Voucher Definition DMO is a Data Cloud data model object (DMO) for the details about a voucher associated with a loyalty program.
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The Web Search Engagement DMO is a Data Cloud data model object (DMO) for web search engagement data.
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The Website Engagement DMO is a Data Cloud data model object (DMO) for data associated with website engagement, such as views or clicks.