Submit a Cancel Order Request
Cancel an in-flight order.
For CME Winter '20 and later releases, the Cancel button is used to cancel an in-flight order.
For releases prior to CME Winter '20, the Cancel Order button is used to invoke the submitCancelOrder API, create a supplemental order, and submit the order to Order Management.
The submitCancelOrder API uses the Supplemental Order interface implementations that predate the CME Winter '20 release, including SupplementalOrderService and XOMSupplementalOrderLifeCycle. See In-Flight Order Cancellation.
This API supports the guest user enhancements that Salesforce introduced with the Winter ‘21 release. To encrypt and decrypt data for guest users, use the
UserSecurity class with this API. See Guest User Technical Details.
For additional information, see UserSecurity Class and CPQ and Digital Commerce Changes for Guest Users.
Use this method with the supplemental order's ID as input (supplementalOrdId) to submit a cancel order request.
For API parameter names and descriptions, see Cart-Based API Swagger Reference.