Get Started with Industry Integrations

The integration assets are out of the box integration templates with pre-built transformations. The integration assets can be used to integrate with external systems and are built on the following TM Forum API:

The TMF620 Product Catalog Management API (outbound) is used to publish a product offer from Salesforce to a target system through MuleSoft. Following REST operations are supported.

  • POST Offer
  • PATCH Offer To view the integration asset details, prequisites, and post deployment tasks, see MuleSoft Exchange.

The Service Order Management API provides a standardized mechanism for placing a service order with all of the necessary order parameters. It allows users to create, update & retrieve Service Orders and manages related notifications. A service order will describe a list of service order items.
To view the integration asset details, prequisites, and post deployment tasks, see MuleSoft Exchange.

The Service Qualification API checks the service availability of a configured service or a list of services at the customer location.
To view this integration asset and its details, see MuleSoft Exchange.
To check if selected products are available in all of the required locations, See Check Location-Based Serviceability.

The Geographic Address Management API is used to validate geographic address data, to be sure that it corresponds to a real geographic address.
To view this integration asset and its details, see MuleSoft Exchange.
To select and validate geographic address data using Enterprise Sales Management, see Select, Add, and Validate a Location in Enterprise Sales Management.

To access and use the industry integration applications:

  1. Accept terms and enable access.
  2. Deploy integration assets using Industry Integration Solutions. See Industry Integration Solutions in Salesforce Help.
  3. Extend Integration App.

To know more about the TM Forum APIs, see the Communications Cloud TM Forum API reference.